Training consultant, Randstad

Randstad

Location:
Canada, Toronto

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our client, a top 5 bank, is looking for a Business Consultant in Toronto for a 8 month contract. Working Hours: Hybrid - may change however 1-2 days per week. Currently every Tuesday and 1st Friday of each month. Work Schedule: 37.5 Hours/week, 8:30-5 Monday to Friday with 1 hour unpaid break per day. Slight flexibility, however must be available when SME's require calls during regular business hours.

Job Responsibility:

Develop and/or refresh a range of training solutions using a variety of methodologies and media to suit multiple learning styles and to achieve training objectives
Use a variety of development tools and templates to design effective layouts, construct creative training activities, and build prototypes for e-learning, instructor-led and self-directed training
Work with CEX team and Subject Matter Experts to achieve a comprehensive understanding of the perceived training needs or gaps
Assist the CEX teams in the preparation of needs assessments, e.g., by writing surveys/questionnaires, gathering data, summarizing data, identifying performance gaps, etc.
Determine the development requirements based on the analysis and assessment of the client and audience needs
Contribute to recommendations for appropriate training or performance support vehicles
Coordinate content collaborating with the CEX team to determine and implement required changes
Coordinate translation activities, including reviews
Collaborate with the CEX team to renew existing programs which require redesign
Ensure continuous adherence to quality assurance and version control processes
Contribute to the maintenance, continuous improvement, and refinement of the processes, methodology and standards for content development
Deliver high-quality training solutions within agreed-upon parameters
Manage work effort to meet project deadlines for multiple and competing deliverables
Collaborate with the CEX team, subject matter experts and other team members to prepare for effective implementation of training programs
Participate in monitoring initial delivery of e-learning and self-guided solutions to ensure their effectiveness
Collaborate with the team on the development of measurement tools for new initiatives
Monitor the results of training programs, and implement updates to improve upon content and layout
Project manage and gather and share relevant information with the CEX team, leaders and subject matter experts
Liaise with vendors on course content, materials, etc., as required for specific projects
Update project plans and/or CEX team with status of all deliverables
Proactively identify and escalate issues that may impact project milestones or deliverables, and recommend a solution, where appropriate
Developing high quality, easy to consume, innovative learning and performance support solutions using various technologies
Works closely with the CEX team and subject matter experts to develop training solutions
Identifies relevant interactive design alternatives that will most effectively accomplish the performance objectives and learning outcomes
Identifies opportunities to continuously improve efficiency and effectiveness of the learning and performance solutions
Building and maintaining customer relationships at all levels
Performs other duties as assigned or apparent

Requirements:

Portfolio or sample of work done included
2+ years' Comprehensive experience with e-learning authoring tools and training simulation software
Extensive experience using Microsoft Office software products --especially Power Point
2+ years' Experience developing successful e-learning, instructor-led and self-guided training materials

Nice to have:

Recent experience with a combination of adult learning instructional design and eLearning development an asset
Recent experience working with subject matter experts to convert existing curriculum content to an eLearning format an asset
Experience with Commercial Banking an asset
Bilingual is an asset
Learning facilitation experience is an asset

What we offer:

Well known and reputable financial company
Good opportunity to grow within a large financial institution
Competitive pay rate

Additional Information:

Job Posted:
April 29, 2025

Expiration:
May 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Training consultant