Services Information Management Technology Director, Citi

Citi

Location:
United States, Jersey City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

170000.00 - 300000.00 USD / Year

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Job Description:

Services Information Management Technology Director is a senior leadership role responsible for overseeing the technology strategy, execution, and delivery of initiatives tied to Citi’s regulatory consent order remediation program. The position focuses on enhancing technology systems, data architecture and infrastructure to address regulatory requirements related to risk management, compliance, and internal controls. The Director will lead cross functional technology teams for regulatory and also Modernization Programs across Investor and Issuer Services for Data Application, collaborate with business and compliance stakeholders, and ensure that IT solutions meet expectations of regulators such as Federal Reserve and OCC.

Job Responsibility:

Technology Strategy: Develop and execute a technology roadmap to support consent order remediation, focusing on system upgrades, data integrity, and process automation
Project Oversight: Lead large-scale IT projects to modernize platforms, improve data governance, and strengthen risk and control systems, ensuring alignment with regulatory deadlines
System Remediation: Oversee the design, development, and implementation of technology solutions to address deficiencies identified in consent orders (e.g., data aggregation, reporting capabilities, or controls)
Stakeholder Collaboration: Partner with business leaders, risk officers, compliance teams, and regulators to define technology requirements and ensure seamless integration of solutions
Regulatory Alignment: Ensure all technology deliverables meet regulatory standards, providing documentation and evidence for audits and regulatory reviews
Provide regular updates to senior leadership and regulators on technology progress, risks and milestones, using data driven insights and metrics
Lead Services Technology engineering technical strategy, architecture and application design
envisioning business purpose, managing risks, process efficiency and user-interface design
Develops deep technical understanding of key systems, processes and interdependencies
Design and leverage enterprise tools, processes and functionality to execute key Retail Risk processes and applications in a consistent enterprise framework ensuring effective business controls are established and maintained
Accountable for completion of all project deliverables within book of work and ensures completion and communication of Risk mitigation plans, critical path and dependencies, project recovery and business continuity plans
Directs, manages, implements and executes on business solutions, overseeing and optimizing projects, project teams and project performance
Drives delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity leverage industry proven frameworks and drive the appropriate methodology to focus on predicable, quality delivery and driving continuous improvement of the organization
Monitors key milestones and outcomes of projects in the program(s) throughout the project lifecycle to ensure adherence to established quality standards
Oversees and contributes to the development of project definition and scope at the project level

Requirements:

15+ years of senior technology leadership experience
10+ years of experience with financial products
10+ years of software delivery management experience
Good experience in software engineering and building financial platforms
Working experience of partnering with Program Management Office and Business stakeholders
Working experience of managing large delivery teams
Working knowledge of the industry and competitors’ products and services
Advanced knowledge of strategic direction of the function within relevant part of the business
Demonstrated leadership, management, and development skills
Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Services Information Management Technology Director

Citi

Location:United States, Jersey City

Category:IT - Software Development

Contract Type:Not provided