Senior Product Manager, CVS Health

CVS Health

Location:
United States, Boston

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are hiring a Senior Product Manager to help manage our Caremark advocacy portfolio, a new, high-priority initiative that sits within an established, well-resourced team. This role will help build a net-new product that offers proactive outreach to our Caremark PBM members at potential pain points in their healthcare journey. The person hired will independently own a critical piece of this new product, contributing to ground-up product design, strategic planning, go to market strategy.

Job Responsibility:

product manage a net-new advocacy product
analyze customer and member needs, pain points, and preferences to guide product development and ensure customer-and-member-centric solutions
collaborate with cross-functional teams (engineering, clinical, design, operations, etc.) to define product vision, set strategic goals, and establish a roadmap for product development and enhancements
use data, industry knowledge, and product instinct to drive decisions on what we build and when
work cross-functionally in a complex, highly matrixed organization to understand what technologies exist in the organization today, and how they can best be leveraged in a new build
balance stakeholder priorities and gain consensus on our product vision, influencing without authority
write/contribute to epics, features, user stories, journey maps, etc.
analyze product performance metrics, track key performance indicators (KPIs), and contribute to the evaluation of product success and effectiveness

Requirements:

5+ years of work experience
3+ years experience in a product management, digital product development, product strategy, or equivalent role
experience in either a healthcare product role, OR a product role focused on a customer advocacy centered on proactive outreach
adept at working cross-functionally in a highly matrixed organization, bringing together people and technology from disparate teams
adept at execution and delivery (planning, delivering, and supporting) skills

Nice to have:

7+ years of work experience
experience building a new product from the ground up
knowledge of PBMs
experience navigating large, matrixed organizations

What we offer:

affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
June 01, 2025

Expiration:
June 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Product Manager