Senior Communications and Engagement Officer, Randstad

Randstad

Location:
Australia, Townsville

Category:
Public Relations

Contract Type:
Not provided

Salary:

60.32 - 62.32 AUD / Hour

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Job offer has expired

Job Description:

We are seeking a passionate, strategic, and community-driven Senior Communications and Engagement Officer to join a forward-thinking government team committed to delivering genuine value to the public. This is your chance to work on high-profile projects that matter, drive meaningful community conversations, and collaborate with a team who values innovation, inclusion, and impact.

Job Responsibility:

Developing and delivering best-practice communications and engagement strategies under the IAP2 framework
Designing and managing campaigns to inform, consult and engage the community on key initiatives
Advising internal stakeholders and cross-functional teams on community engagement needs and approaches
Creating and reviewing written content — media statements, briefing notes, newsletters, social posts, and more
Identifying sensitive or high-impact issues and shaping proactive communication strategies
Building and maintaining strong relationships with government, industry, and community partners
Supporting the organisation’s digital engagement tools (e.g. Engagement HQ, Engagement Hub)
Acting as a culture champion — promoting customer-centric values, safety, and integrity.

Requirements:

Tertiary qualifications in Communications, Public Relations, or a related field — or at least 5 years of proven experience in a similar role
IAP2 Certification (or strong working knowledge of the framework)
Demonstrated experience leading communications and engagement for complex or high-profile projects
Exceptional writing, editing, and verbal communication skills
A proactive, adaptable mindset with the ability to manage competing priorities
Strong stakeholder engagement and relationship management skills
Knowledge of digital engagement tools and trends
A commitment to safety, professionalism, and community-first thinking.

Nice to have:

Knowledge of digital engagement tools and trends
Exceptional writing, editing, and verbal communication skills
IAP2 Certification.

What we offer:

Superannuation
Collaborating with a forward-thinking government team
Autonomy to lead engagement and communications strategies
Being part of a purpose-led organisation.

Additional Information:

Job Posted:
May 28, 2025

Expiration:
June 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Communications and Engagement Officer