Outreach Associate, CVS Health

CVS Health

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

The Outreach Associate is responsible for engaging with community members, scheduling Medicare-eligible seniors for initial appointments with Oak Street Health, and driving local growth for their assigned territory. The role involves event execution, lead generation, relationship management, and collaboration with the outreach team. Oak Street Health is a rapidly growing primary care provider focused on underserved markets.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution at multiple locations
schedule first appointments with interested and eligible prospects
maintain knowledge of internal sales systems
collaborate with the Community Relationship Manager, Outreach Executive, and Outreach Manager/Director to drive lead generation
develop strong relationships with prospects across the assigned territory
capture and record customer information and sales activity into CRM and other business systems
act as point of contact for the central call center team
resolve new prospect concerns and complaints
other duties as assigned.

Requirements:

Ability to quickly connect with and influence the right people
comfort with personal sales goals and results tracking
team player and contributor to the overall effectiveness of the team
inclination to work in a results-oriented role
comfortable with navigating external barriers to create a positive experience
basic computer skills, including email communication and documentation of prospect interactions
experience managing through a CRM system, ideally Salesforce, a plus
sales and/or healthcare experience a plus
access to reliable transportation to travel between events
ability to lift 25-45 lbs for event set-up
ability to occasionally work outside standard business hours (e.g., past 5 pm or on weekends), if needed
fluency in Spanish, Polish, Russian, or other languages spoken in the community
US work authorization.

Nice to have:

Experience managing through a CRM system, ideally Salesforce
sales and/or healthcare experience
fluency in Spanish, Polish, Russian, or other languages spoken in the community.

What we offer:

Paid vacation
sick time
401K match options
health insurance
vision and dental benefits
opportunities for leadership development and continuing education stipends
new centers and flexible work environments
opportunities for high levels of responsibility and rapid advancement
affordable medical plan options
employee stock purchase plan
no-cost wellness programs including screenings, tobacco cessation, and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
tuition assistance.

Additional Information:

Job Posted:
May 14, 2025

Expiration:
July 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate