Operations Processor

• Perform moderately complex operations duties in support of either a service center or department environment
• Require considerable knowledge of company personnel policies and practices
• Collect data and prepare related operational reports
• Prepare input forms for automated data processing system
• Utilize the company's internal operations to perform duties
• Coordinate projects
• Furnish information to authorized persons
• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
• Partners with Aligned Sales Analysts on an individual basis to assist with creating account structures
• Performing proximity studies and post implementation reviews
• preparing relationship review presentations and submitting maintenance requests
• A successful Operations Analyst will deliver high quality, client-focused solutions when preparing and completing their assigned tasks and/or presentations
• Accurate and timely input of data into various systems and applications
• Analysis, manipulation and scrubbing of excel based reports
• Assisting with the development of sales presentations and proposals

• 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
• Two (2) Years experience in Operations in a back-office setting or environment either from a Financial Services, Shared Services or BPO
• Two (2) Years experience in one or a combination of the following: Sales, Sales Support, General Banking, or Direct Client Contact
• College graduate
• Intermediate Microsoft Office skills in Word, Excel, Outlook, and PowerPoint
• Analytics, Research, MS Excel, VBA, Macros, Pivot, Controls
• Sales, Client Support and / or Quality experience, preferred

Sales, Client Support and / or Quality experience