O2c Collection Agent, TUI

O2c Collection Agent

TUI

Location:
Spain, Palma de Mallorca

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job offer has expired

Job Description:

Joining our TUI Finance Global Business Services Team, you will be responsible for the collection, cash application and dispute process, this means claiming open client balances, managing incoming cash and client dispute treatment.

Job Responsibility:

Managing open client balances during the collection process
Creating, updating, and reviewing dispute cases
Managing inquiries from other departments regarding client accounts
Regular accounts follow up

Requirements:

No previous experience required, we are looking for someone enthusiastic and eager to learn
Strong problem-solving skills
Competent decision-making skills – excellent commercial judgement
Result focused with strong attention to detail
Advanced English and Spanish language level, both spoken and written
Strong Excel skills
Candidates with SAP experience will be advantageous

Nice to have:

Candidates with SAP experience

What we offer:

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
access to the TUI Learning Hub
intercultural collaboration opportunities
involvement with local charity and sustainability initiatives
flexible working environment

Additional Information:

Job Posted:
June 25, 2025

Expiration:
July 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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