Head of Business Risk Management, HSBC

HSBC

Location:
Hong Kong, Central

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

A Career with Hang Seng Bank: Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. Retail Distribution focuses on personal wealth management and financial services, serving over half the adult population in Hong Kong with an extensive range of products.

Job Responsibility:

Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business
Support achieving effective compliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis
Formulate, evaluate and make recommendations for improvement on the monitoring adequacy on wealth sales compliance fulfilment / overall internal control review
Based on risk parameters monitoring and case review results, review sales process and implement robust control programs
Make recommendation on remedial action for non-compliance to uplift sales quality standards including but not limited to wealth sales compliance reinforcement briefing
Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic level governance
Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary
Compile regular and/or ad-hoc management report related to wealth sales (overall internal control) for management oversight
Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented
Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls)
Promote positive risk culture and risk awareness across branch network

Requirements:

University degree is preferable
Minimum 8 years’ experience in the Financial Services Industry. Previous experience in compliance, audit, risk management, or any other oversight, monitoring function is a plus
Knowledge in Investment and Insurance sales process
and understanding in relevant operational, conduct risk and internal control principles are advantages
Customer centric mindset and ability to manage complex interactions effectively
Ability to bring divergent ideas to create new and valuable solutions
Good problem solving, interpersonal and communication skills
Strong self-motivation and ability to work independently
Ability to communicate effectively with proficiency in both English and Chinese
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages

Additional Information:

Job Posted:
May 16, 2025

Expiration:
June 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Head of Business Risk Management

HSBC

Location:Hong Kong, Central

Category:Banking

Contract Type:Employment contract