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Engineering Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States, Tampa

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

113840.00 - 170760.00 USD / Year
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Job Description:

We are seeking an experienced Senior Business Intelligence Officer to join our Quality Engineering (QE) team, where they will play a vital role in measuring and tracking the progress of projects through data-driven insights. This individual will design and implement robust data collection, analysis, and reporting processes to quantify the maturity and performance of quality engineering initiatives across the organization.

Job Responsibility:

  • Build dashboards and reports to track QE metrics
  • Integrate and optimize data sources for actionable insights
  • Collaborate with teams to define/monitor QE KPIs
  • Develop and manage a centralized QE documentation portal in Confluence/SharePoint
  • Design and implement data pipelines that collect relevant project data from various tools and systems using REST APIs and similar methods
  • Establish data collection frameworks aligned with quality engineering maturity models and DORA metrics
  • Analyze large datasets to identify trends, patterns, and signals that indicate project progress and maturity
  • Create comprehensive reports, dashboards, and visualizations tailored to different audiences
  • Provide regular updates on project progress, maturity, and key metrics, ensuring alignment with organizational goals
  • Partner with quality engineers, program managers, and other stakeholders to identify data requirements and ensure meaningful measurements
  • Support cross-functional initiatives by providing timely and relevant data insights
  • Evaluate the effectiveness of metrics and reports, refining processes to improve data quality and relevance
  • Stay up to date with industry trends and emerging practices in business intelligence and quality engineering metrics

Requirements:

  • 9 plus years of relevant experience in an Engineering role
  • 6 to 8 plus years of experience in a complex global company environment as a business intelligent subject manager expert ideally with some DevOps in their background
  • A strong background in working with REST APIs, quality engineering maturity models, and DORA metrics is required
  • Strong experience synthesizing large datasets, identifying meaningful trends and signals, and delivering reports tailored to both technical and executive audiences
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
April 26, 2025

Expiration:
April 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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