Director, Head of CSIS Global Security & Intelligence Center, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

170000.00 - 300000.00 USD / Year

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Job Description:

The Director, Head of CSIS Global Security & Intelligence Center (GSIC) will lead Citi’s efforts in monitoring, responding to, and mitigating physical security threats and incidents globally. Responsibilities include coordinating with cross-functional departments and external agencies, managing SOC operations, and ensuring compliance with corporate security protocols.

Job Responsibility:

Lead Global Security and Intelligence Center operations inclusive of four key processes: CCTV/alarm monitoring and response, disruptive and targeted threat intelligence monitoring and response, workplace violence program, and traveler assistance program
develop a framework for the interaction between GSICs, Regional and Local Control Rooms, Security Managers and the Intelligence and Crisis Management Anchors to ensure timely, clear and crisp escalation and coordination for security and crisis management response
ensure that GSICs and Control Rooms develop and implement globally consistent operating procedures for monitoring and response
provide CSIS Project Management and Technology (PM&T) with the business requirements and processes that need to be supported to enable PM&T to identify technology and systems to support the function of the GSIC
work with the Head of Risk and Controls and Transformation as well as to ensure all necessary approvals are in place for cross border data transfer and for data privacy considerations for all instances of the GSICs and Regional Control Rooms
develop Key Performance Indicators with guidance of the Security Policy and Governance Lead, the Intelligence Governance Lead, and the Head of Business Analytics and Data Governance to monitor the productivity and risk management of the GSICs
coordinate the development of appropriate training and establish oversight and supervision of the function commensurate with the criticality of the function, the distributed nature and round-the-clock nature of the operations
develop and implement guidance and governance around the engagement with local enforcement and government agencies in the various jurisdictions in which Citi operates
participate as a member of the CSIS Security and CSIS Intelligence Leadership Team forums
actively engage with these forums and provide input to the development of the Citi Security and Safety Policy and Standards and the CSIS Security and Intelligence Anchors in general
source and manage GSIC vendors and monitor KPIs, vendor-employee performance and training

Requirements:

15+ years of relevant experience, with at least 5 years in a leadership role
robust experience in security operations required
experience managing a Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real-time threat management
familiarity with banking security regulations and compliance standards
background in corporate security or critical infrastructure protection
experience coordinating with law enforcement and intelligence agencies
strong knowledge of protective intelligence, threat assessment and risk management strategies
proficiency in security technologies, including access control systems, surveillance and threat detection systems such as CCTV and Intrusion Detections Systems
experience in Control Room design and implementation
experience leading high-stakes incident and crisis response
strong communication and coordination skills for cross-functional teams (IT, legal, compliance and risk management)
knowledge of physical security and geopolitical risks affecting Citi’s global operations
ability to manage and direct SOC teams under high-pressure conditions
proven experience developing security policies or procedures, training programs and standard operating procedures
ability to liaise with executives, stakeholders, peer institutions and government agencies for threat intelligence sharing
military, law enforcement, or intelligence experience can be an asset, especially in protective security or counter-threat operations

Nice to have:

Military, law enforcement, or intelligence experience
Master's Degree

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
May 08, 2025

Expiration:
May 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Director, Head of CSIS Global Security & Intelligence Center