Assistant Vice President – HR Advisory

• Apply problem solving skills and analytical reasoning with HR knowledge to find appropriate solutions to complex people challenges that arise, escalating for guidance or decisions where appropriate, including those covering employee policies or statutory laws & regulations
• Conduct thorough and objective investigations of alleged violations of the organization's conduct and other policies, and procedures
• Handle senior business stakeholders, involvement in ER/ Investigation communities
• Provide options and risk assessed advice & guidance to the business
• Evidence of problem analysis, risk assessment and appropriate commercially aware solutions given to the business: identified through casework
• Demonstrate strict adherence to the requirements of confidentiality, discretion and integrity
• Contribute to knowledge management content to support continuous improvement of HR services and products
• Provide advice and guidance through a range of channels, e.g., case management tools, click to chat and telephone, balancing face to face contact as necessary
• Work with Employee Relations, Business Partners and other SMEs for opportunities, continuous improvement and resolutions for complex cases, system or process improvement
• Apply a risk-based approach within the commercial context and considering the need to protect and promote the bank’s reputation when providing support and guidance related to people issues
• Stay up-to-date on relevant laws and regulations, as well as best practices in investigation
• Escalate flaws/gaps in policy and process to the appropriate relationship manager in the HR Advisory team and/or other teams as appropriate
• Deliver focus groups training and briefings to the business in areas as required.

• Qualifications in Human Resources, Law or relevant field
• HR Experience of 8-10 years, with sound Employee Relations experience (4-6 years)
• Sound knowledge of Country labor legislations and employment law associated with managing disciplinary, capability, grievance and performance is required
• Practical experience gained in one or more of Employee Relations in addition to Performance & Reward or Learning & Talent Development
• Relevant experience in Employee Grievance handling, Conduct management and workplace investigations
• Ability to understand complex situations and provide clear guidance and, where necessary, challenge to others
• Accurate and detail conscious, able to quickly spot errors in data and gaps in information, confidently seeking clarification and explanation
• A proactive self-starter with a can-do, customer focused approach who can learn quickly from experience
• An understanding of the business environment (within HSBC and/or the industry) to ensure that advice & guidance aligns with business aims & goals
• Studying or completed a Chartered Institute of Personnel Development (CIPD) professional qualification (from Level 3 upwards) would be an advantage.

Studying or completed a Chartered Institute of Personnel Development (CIPD) professional qualification (from Level 3 upwards) would be an advantage.