Customer Service Jobs

Join Spring Health's mission to revolutionize mental healthcare as a Senior Customer Success Manager. You will own the enterprise customer lifecycle, driving value and retention for a leading SaaS platform. This remote US role requires 5+ years of client success experience and a passion for trans...

Join our team in San Francisco as a Customer Success Implementation Manager. You will provide white-glove service, managing multiple SaaS deployment projects from planning to completion. We seek an experienced project manager with strong technical and cross-functional coordination skills. Enjoy t...

Join Profound in NYC as an Engagement Manager for Agencies. Guide agency partners in enhancing AI visibility using our platform. Leverage 3+ years of agency account management experience to drive adoption and strategic success. Enjoy equity, full benefits, and a key role shaping the future of sea...

Join Profound in San Francisco as an Engagement Manager for Agencies. Guide clients on AI visibility, leveraging your 3+ years of agency or brand marketing experience. You'll drive adoption, conduct strategic reviews, and serve as a trusted advisor. This role offers equity and full benefits.

Join Profound in NYC as an Engagement Manager, guiding enterprise customers to control their AI presence. Leverage your 2-3+ years in customer success to drive adoption through strategic consultations and success planning. You'll serve as a trusted advisor, partnering with Sales and Engineering t...

Lead the Americas Customer Care team for GoFundMe, driving exceptional global customer experiences. This Chicago-based role requires a mission-driven leader with 6+ years of experience managing managers and scaling operations. We offer competitive pay, comprehensive benefits, and a flexible, supp...

Lead strategic business operations for our global contact center in Dublin. Drive operational excellence, process optimization, and data-driven performance using your 8+ years of experience. Enjoy a competitive package with bonus, equity, and travel benefits.

Lead a team of Customer Success Managers in this remote role, driving client adoption and retention for a mental healthcare platform. You'll need 5+ years in CS, including 2+ in leadership, with B2B SaaS or healthcare experience. Enjoy comprehensive benefits from day one, including mental health ...

Join our team in New York City as a Mid-Market Customer Success Manager. You will manage a portfolio of customers, driving renewals, mitigating churn, and unlocking growth opportunities. We seek a strategic, hands-on professional with 3+ years of customer-facing experience in startups. This role ...