Customer Service Jobs

Join Profound in NYC as an Engagement Manager for Agencies. Guide agency partners in enhancing AI visibility using our platform. Leverage 3+ years of agency account management experience to drive adoption and strategic success. Enjoy equity, full benefits, and a key role shaping the future of sea...

Join Profound in San Francisco as an Engagement Manager for Agencies. Guide clients on AI visibility, leveraging your 3+ years of agency or brand marketing experience. You'll drive adoption, conduct strategic reviews, and serve as a trusted advisor. This role offers equity and full benefits.

Join Profound in NYC as an Engagement Manager, guiding enterprise customers to control their AI presence. Leverage your 2-3+ years in customer success to drive adoption through strategic consultations and success planning. You'll serve as a trusted advisor, partnering with Sales and Engineering t...

Lead the Americas Customer Care team for GoFundMe, driving exceptional global customer experiences. This Chicago-based role requires a mission-driven leader with 6+ years of experience managing managers and scaling operations. We offer competitive pay, comprehensive benefits, and a flexible, supp...

Lead strategic business operations for our global contact center in Dublin. Drive operational excellence, process optimization, and data-driven performance using your 8+ years of experience. Enjoy a competitive package with bonus, equity, and travel benefits.

Lead a team of Customer Success Managers in this remote role, driving client adoption and retention for a mental healthcare platform. You'll need 5+ years in CS, including 2+ in leadership, with B2B SaaS or healthcare experience. Enjoy comprehensive benefits from day one, including mental health ...

Join our team in New York City as a Mid-Market Customer Success Manager. You will manage a portfolio of customers, driving renewals, mitigating churn, and unlocking growth opportunities. We seek a strategic, hands-on professional with 3+ years of customer-facing experience in startups. This role ...

Join a pioneering San Francisco startup as a Mid-Market Customer Success Manager. You'll build executive relationships, drive renewals, and unlock expansion for a growing customer portfolio. We seek a strategic, hands-on professional with 3+ years in customer-facing, operational roles. Enjoy stoc...

Seeking a strategic Client Success Manager in the United States to own enterprise account relationships for a digital mental health leader. You'll drive engagement, renewals, and upsells while collaborating cross-functionally. The role offers stock options, flexible work, and a chance to improve ...

Join Perspectum as a Customer Success Manager, serving as a strategic partner to US healthcare organizations. You will build trusted relationships, guide clinical workflow adoption, and champion the customer's voice. This role requires strong communication skills and offers competitive benefits i...

Lead strategic partnerships as a Principal Customer Success Manager for high-value enterprise accounts in Atlanta. Leverage 6+ years of experience to drive adoption, retention, and growth for Fortune 500 clients. Utilize your strategic consulting skills to deliver measurable ROI and executive bus...

Join Checkr as a Customer Success Manager in San Francisco. Drive customer retention and growth by ensuring clients maximize our solution's value. We seek 1-3 years of client-facing experience, strong communication skills, and a proactive mindset. Enjoy top benefits like full medical coverage, we...

Lead strategic customer relationships as an Upmarket Customer Success Manager at Yotpo in New York. You will be a trusted advisor to top eCommerce brands, driving retention, expansion, and measurable outcomes. This role requires 3-5 years of CS experience, C-suite engagement skills, and a data-dr...

Lead a team as a Services Manager in Bethlehem, driving Grainger's onsite customer service and KeepStock inventory solutions. You'll need 5+ years of industrial leadership experience, financial acumen, and field coaching skills. Enjoy top benefits like day-one medical coverage, strong 401(k) cont...