Customer Service Jobs

Lead strategic partnerships with Federal and Military clients as a Senior Customer Success Manager. Utilize your 6+ years of SaaS experience to drive customer outcomes and ensure platform success. This remote US role offers comprehensive benefits, including equity, 401K matching, and enhanced lea...

Lead and scale our offshore customer support teams as a Manager, based in the US. You will manage 3-5 team leads, own performance KPIs, and drive AI-driven transformation in a high-growth environment. This role requires experience managing offshore teams in APAC and offers competitive salary, equ...

Drive customer success and growth as an Enterprise Customer Success Manager at Cresta. You will manage a portfolio of 10-15 enterprise clients, fostering strategic relationships to drive retention and expansion. Leverage data and collaborate cross-functionally to optimize the customer journey. Th...

Drive customer success as an Implementation & Adoption Manager at Tennr in NYC. Own end-to-end relationships with major healthcare clients, from onboarding to expansion. Leverage your product expertise to streamline workflows and shape the platform's future. Enjoy equity, bonus, unlimited PTO, fu...

Join Gem's Customer Success team to empower SMB and Mid-Market customers. You'll manage a high-volume portfolio with strategic 1:1 engagements and lead 1:many programs. This US-based role requires 3+ years of SaaS Customer Success experience and offers competitive salary, equity, and excellent be...

Join Atlassian as a Success Manager and Adoption Specialist. You will proactively guide a portfolio of customers through their journey using scalable, pooled engagement models. Leverage predictive insights to drive product adoption and value realization for Jira and Confluence solutions. This US-...

Join DataGrail as a Customer Success Manager and guide our US-based clients to maximize their data privacy platform's value. You will own the customer journey, driving adoption and building trusted relationships with executive stakeholders. This remote role offers equity, comprehensive benefits, ...

Join Vantage as a Customer Success Manager and be the trusted technical expert for our diverse B2B SaaS clients, from startups to enterprises. You will manage key accounts, conduct training, and champion customer needs internally. This role requires strong communication, emotional intelligence, a...

Join Honorlock as a Senior Customer Success Manager, driving client satisfaction and adoption of our SaaS solutions. This remote-first role requires 5+ years in SaaS/EdTech, strategic account management, and 35-40% travel. Enjoy unlimited PTO, healthcare, and a 401k match while building key relat...

Drive customer success and growth as a Commercial Customer Success Manager at Nooks. You will manage a portfolio of ~75 B2B SaaS accounts, focusing on onboarding, proactive adoption, and renewals. Leverage your sales tech stack expertise to maximize value and ensure customer delight. This US-base...

Join Spring Health's mission to revolutionize mental healthcare as a Senior Customer Success Manager. You will own the enterprise customer lifecycle, driving value and retention for a leading SaaS platform. This remote US role requires 5+ years of client success experience and a passion for trans...

Join our team in San Francisco as a Customer Success Implementation Manager. You will provide white-glove service, managing multiple SaaS deployment projects from planning to completion. We seek an experienced project manager with strong technical and cross-functional coordination skills. Enjoy t...