Customer Service Jobs

Lead a specialized Marine Claims team handling Property, Auto, and Specialized Account programs. This hybrid role in key US locations requires 7-10 years of technical marine expertise, team leadership, and strong broker relationships. We offer a competitive package, performance incentives, and co...

Join Intercom as a Customer Success Manager in Chicago. Leverage 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, equity, comprehen...

Join Zip as a Strategic Customer Success Manager in New York City. Leverage your 8+ years in B2B SaaS and procurement expertise to drive customer success and platform adoption. Enjoy full benefits, equity, and the chance to be a trusted advisor transforming B2B purchasing workflows.

Join Plain in San Francisco as a Customer Success Manager. You'll own onboarding, renewals, and expansions for high-value B2B SaaS accounts. This hybrid role requires 2-3 years of experience, great product sense, and cross-functional collaboration. Help build our customer success foundation from ...

Join Cortex as a Senior Customer Success Manager in the UK. You'll partner with major enterprise clients like Canva and Skyscanner, driving adoption of our AI-powered developer portal. Leverage your 5+ years in SaaS and technical expertise in DevOps/SDLC to ensure customer value and growth. Enjoy...

Join a fast-moving startup as a Senior Customer Success Manager in New York City. You will define our customer onboarding and support processes from the ground up, acting as the primary point of contact for implementation and technical support. Partner with leadership and Engineering to troublesh...

Join Airtable as a Scaled Customer Success Manager in San Francisco, New York, or Austin. You will manage a diverse portfolio of Enterprise accounts, driving adoption, retention, and expansion for B2B SaaS clients. Leverage your 4+ years of experience to deliver high-impact engagements and empowe...

Lead the technology relationship with Mastercard's fintech partners in this strategic account management role. You will leverage deep expertise in card operations and payments technology to drive integration and growth. Based in O'Fallon, USA, this position offers a comprehensive benefits package...

Join Harvey's Customer Success team as a Premium Support Specialist in New York. Provide high-touch, technical support and escalation management for strategic enterprise clients. This role requires strong troubleshooting skills, composure under pressure, and excellent communication. Enjoy benefit...

Drive success for Fortune 500 clients with eGain's top-rated AI knowledge platform. As a Senior Customer Success Manager in Sunnyvale, you'll be the strategic advisor, translating AI strategies into measurable ROI. Manage complex enterprise relationships, drive adoption, and fuel growth. Equity i...

Join our Critical Accounts Program (CAP) as a Smokejumper in San Mateo. You will be our last line of defense, parachuting into high-stakes customer escalations to drive swift, technical resolutions. This role requires deep technical expertise, executive composure, and readiness for immediate trav...

Lead a team of Customer Support Specialists in Oakland, delivering exceptional client experience for a leading SaaS platform. Utilize your 2+ years of leadership experience to drive key metrics and collaborate cross-functionally. Enjoy comprehensive benefits, including health coverage, paid leave...