Customer Service Jobs

Lead and scale the customer support team as a founding Customer Experience Manager at Verse Medical in NYC. This player-coach role requires 5+ years in support/operations and experience building processes and managing teams. You will drive operational excellence, own the voice of the customer, an...

Join Nooks as a Customer Success Manager for SMB accounts. You will manage a portfolio of 150+ B2B SaaS clients, focusing on onboarding, proactive support, and driving renewals. Ideal candidates have 1+ years of CSM and SDR experience with sales tech stacks. This remote role requires EST/EMEA hou...

Seeking a Customer Success Manager with 3-7 years in consulting or project management, ideally in health tech. You will be the trusted advisor for US-based health plan and employer clients, driving retention and expansion. We offer competitive benefits, equity, and unlimited PTO in a fast-paced, ...

Lead a team of analysts to enhance the customer and patient journey in this strategic management role. You will drive operational excellence using data, manage escalations, and improve processes with tools like SAP and Salesforce. This position offers competitive benefits, including an incentive ...

Join Ira Subaru's new, state-of-the-art facility in Danvers as a Service Lane Manager. Lead the service drive team in a performance-based, commission environment to achieve CSI and financial goals. We seek a manager with automotive service experience, supervisory skills, and excellent customer se...

Join Porsche Westwood, a state-of-the-art facility within Group 1 Automotive. We seek an experienced Automotive Service Advisor with a passion for exceptional customer service and strong interpersonal skills. This role offers a full benefits package, career advancement to management, and premium ...

Drive post-deployment success for Federal Agencies and DoD as a Customer Success Executive at Axon. Leverage your 3+ years of federal client relationship experience to ensure product adoption and ROI. Enjoy a competitive package with benefits like 401k match, wellness programs, and flexible PTO i...

Seeking a Federal Customer Success Executive in Washington to drive value for Federal and DoD clients. You will nurture relationships, ensure product adoption, and act as the strategic voice of the customer. This role requires 3+ years of federal client-facing experience and offers a full benefit...

Join Wiz as a Customer Experience Manager for the East region. You will guide Fortune 100 clients through their cloud security journey, driving adoption and value. This strategic role requires 5+ years in customer-facing positions and deep SaaS security expertise. The position offers comprehensiv...

Join Intercom's Scaled Customer Success team in Chicago. Drive AI product adoption, especially Fin, for a high-volume customer portfolio. Leverage your SaaS experience and technical aptitude to design scalable engagement strategies. Enjoy competitive pay, equity, comprehensive benefits, and a fle...

Drive adoption and maximize value for global enterprise clients using the Ironclad platform. Leverage your SaaS expertise, analytical skills, and tools like Gainsight to develop strategic customer success plans. This San Francisco-based role offers comprehensive health benefits and a supportive c...

Lead enterprise client relationships and drive SaaS governance as a Senior Customer Success Manager in Paris. Leverage 8+ years of B2B experience to ensure ROI, renewals, and upsells for key accounts. Enjoy a hybrid model, stock options, and a transparent culture with clear career progression. Fl...

Lead strategic customer relationships as a Principal Customer Experience Advocate at Esker in Middleton. Utilize your deep AR process expertise and technical aptitude to maximize value for global enterprise accounts. Enjoy a supportive culture with flexible scheduling, profit sharing, and wellnes...

Lead our Service Recovery team in managing high-pressure, time-critical escalations with empathy and precision. You will coach and develop specialists while shaping our AirCover escalation strategy. This role requires proven crisis management experience and strong stakeholder influence. Based in ...

Join CleverTap as a Customer Success Manager in San Francisco. Leverage your 4-6 years of experience to build consultative relationships and drive SaaS platform adoption. Use your strong communication and technical aptitude to ensure client value and manage growth. Be part of a dynamic global sta...

Join our Client Solutions team as a Customer Success Manager, driving growth for SMB and Mid-Market SaaS accounts. You will manage a portfolio of 15-30 customers, ensuring successful onboarding, adoption, and renewal. This role requires 2+ years of SaaS experience, strong analytical skills, and a...

Lead and develop a team of eligibility professionals in Plymouth, MN, fostering a culture of collaboration and growth within CVS Health. You will drive engagement, ensure outstanding service, and support health plan operations. This role offers flexible schedules, comprehensive benefits, and the ...