Customer Service Jobs

Lead customer success for a pioneering health tech company. Utilize your 7-10 years of experience to build strategic relationships with health plans and employers, driving retention and growth. This remote US role offers competitive benefits, equity, and the chance to impact patient care directly.

Lead and scale the renewals function for a high-growth SaaS leader. Drive customer retention, expansion, and revenue through data-driven strategy and team leadership. This Atlanta-based role offers a comprehensive benefits package, equity, and flexible work. Requires 7+ years in SaaS renewals and...

Lead and inspire a team as Director of Customer Success for Strategic Accounts in Denver. Drive retention, growth, and product adoption for our largest enterprise clients. Leverage your 8+ years of experience to build strategic partnerships in a certified Great Place to Work.

Lead our North American Enterprise Customer Success team from Toronto. Drive product adoption, retention, and expansion for key accounts while mentoring a high-performing team. We seek a proven leader with 10+ years of SaaS experience, C-suite advisory skills, and expertise in Gainsight. Enjoy co...

Join Apollo GraphQL as a Senior Customer Success Manager and drive customer adoption for our revolutionary GraphOS platform. You will leverage your technical expertise in API architecture and program management to ensure value realization and expansion for key US-based accounts. This remote role ...

Join Apollo GraphQL as a Senior Customer Success Manager. You will drive customer adoption, value realization, and expansion for named accounts using your technical expertise in API architecture and GraphOS. This remote US role requires strong program management and value-selling skills. We offer...

Join Intercom as a Customer Success Manager in San Francisco. Leverage 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, equity, com...

Join Atlassian's Advisory Services as a Senior Readiness Manager in Austin. You will design strategic enablement programs and learning content to drive customer success. Leverage your 5+ years in B2B tech enablement to mentor teams and align product strategies. Enjoy health coverage, paid volunte...

Drive AI adoption and growth as a Mid-Market Customer Success Manager at Notion in San Francisco. Leverage 5+ years of experience to own the customer journey, from onboarding to renewal, ensuring value delivery. Build foundational processes, lead AI workshops, and partner cross-functionally to so...

Lead and scale global account, billing, and social media support for a leading AI software platform. This senior role requires 6+ years in support and 3+ in people management to build durable systems and define strategy. Partner cross-functionally in a fast-paced SaaS environment with competitive...

Lead our Customer Experience team at Found, a fully remote fintech startup. You'll manage support operations, define CX strategy, and partner with Engineering and Product. We seek a leader with 7+ years of startup experience, a passion for AI in support, and a drive to build a safety net for the ...

Drive strategic success for enterprise accounts at a leading automation platform. Leverage 8+ years in SaaS customer success to foster champions and ensure value from onboarding to renewal. Enjoy competitive salary, equity, private healthcare, and flexible work across the United States.

Lead customer service operations for luxury brands in North America. Oversee a large remote/hybrid team, managing high-touch B2B and B2C service, order fulfillment, and technical support. Drive excellence with your contact center and supply chain expertise. This Deerfield-based role offers a comp...

Join Cortex as a Senior Customer Success Manager for strategic enterprise accounts. Leverage 5+ years of SaaS experience, deep technical knowledge in DevOps and cloud platforms, and strong business acumen. Enjoy full benefits, a remote US role, and drive customer value and adoption.

Join Atlassian as an Enterprise Customer Success Manager in key US hubs. Leverage 5-8 years of experience guiding Enterprise SaaS clients to maximize value from Jira and Confluence. Build trusted advisor relationships, develop Success Plans, and drive product adoption. Enjoy a role with equity, b...