Helpware

Join our team in Cebu as a Real-Time Analyst, overseeing live operational performance. You will monitor key metrics, identify risks, and execute action plans to protect service levels. The role requires strong analytics, proficiency in WFM tools, and the ability to thrive in a fast-paced environm...

Join our team in Guadalajara as a Technical Support Representative. You will provide professional, multi-channel customer support via phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and flexibility for weekend shifts. Experience with CRM tools ...

Join our team in Lima, Peru, as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with C1 English and 1+ year of customer service experience. Your role is key to resolving issues and pro...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management for key client accounts. You will ensure the achievement of service levels, KPIs, and financial targets while managing client relations. This role requires 3-5 years of managerial experience in call ...

Join our team as an IT Helpdesk Support Technician in Cebu or Taguig. Provide vital technical support to healthcare clients, resolving issues both remotely and onsite. We seek a skilled professional with 3+ years of experience, strong Windows/Mac knowledge, and excellent customer service. Relevan...

Join our team in Guadalajara as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with 1+ years of customer service experience for this fast-paced role. Help patients navigate insurance,...

Join Helpware as an English Customer Support Representative in Ukraine. Provide first-class technical support via ticketing systems and CRM tools for global clients. We seek a motivated, organized team player with B2 English and a passion for customer service. Enjoy competitive USD-linked pay, me...