Helpware

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Helpware seeks a Motion-First Graphic Designer to craft high-impact motion content for social media and ads. You will build reusable templates and motion systems using Figma and CapCut/Premiere, with After Effects for hero tasks. Ideal for a systems-thinker with strong design fundamentals and B1+...

We are seeking a Technical Support Specialist in Taguig, Philippines to provide remote IT assistance for PC hardware, Windows 10/11, and Apple iOS devices. You will troubleshoot networking issues, manage tickets via FreshService, and support Azure Virtual Desktop (VDI) environments. Ideal candida...

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. Leverage 6+ months of experience to resolve inquiries via phone and email, turning issues into positive experiences. Enjoy a $16,000 MXN monthly salary, paid training, food vouchers, and major medical insurance. Be the voi...

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. You’ll be the voice customers remember, resolving inquiries via phone and email with empathy and ownership. We seek 6+ months of experience, strong communication skills, and tech comfort. Enjoy a hybrid setup, paid trainin...

Join our global team as a Backup Support Specialist in Ukraine. This versatile role provides cross-functional support for Inside Sales, Onboarding, and Data Entry. We seek a proactive, tech-savvy professional with excellent English and a customer-centric mindset. Enjoy competitive USD-based compe...

Join Helpware as an HR People Partner in Ukraine. Support talent management, HR processes, and team development in a remote-friendly, international environment. Utilize your HRIS skills and analytical mindset to enhance team experience. Enjoy competitive pay, medical insurance, and a supportive, ...

Lead our visual communication as an Information Design Manager in Ukraine. Create compelling graphics, infographics, and presentations for global proposals and sales enablement. Join a fast-paced, innovative team offering competitive USD compensation, medical insurance, and career growth in a glo...

Join our team in Cebu as a Patient Education Specialist. This nursing role requires a BSN, active license, and 3-5 years of clinical experience. You will assess patient needs, deliver tailored education, and document care to drive exceptional patient outcomes and satisfaction. Partner cross-funct...

Join our team in Cebu as a Patient Service Coordinator. Utilize your 1+ year of medical admin experience, knowledge of ICD10/CPT coding, and excellent communication skills. You will ensure efficient scheduling, verify insurance, and coordinate patient care in a fast-paced environment. This role i...

Lead a team of 10-15 Healthcare CSRs in Cebu, ensuring performance targets are met or exceeded. Utilize your 2+ years of BPO leadership experience in coaching, mentoring, and data-driven management. This role requires excellent communication, decision-making skills, and flexibility for graveyard ...

Seeking an Implementation Manager in Cebu to lead multi-regional contact center projects. You will develop comprehensive plans, manage cross-functional teams, and act as the primary client contact. Requires 2+ years in project management, BPO/IT experience, and proficiency in English, Jira, and p...