Helpware

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Cebu as a Technical Support Representative for Avanos Medical. Provide expert support for capital equipment like Game Ready, utilizing SAP and Salesforce. This role requires strong troubleshooting skills, excellent communication, and a proactive customer service mindset to resolv...

Join our team in Taguig as an Email Support Representative. Provide expert technical support for mobile and social games via email and ticketing systems. We seek a fluent English speaker with customer service experience, strong troubleshooting skills, and a detail-oriented, empathetic approach. E...

Lead our administrative and support team in Cebu, ensuring operational efficiency and policy compliance. This role requires 2+ years of BPO/supervisory experience, expertise in performance metrics, and strong leadership skills. You will coach agents, optimize processes, and utilize ERP systems in...

Lead our visual communication as an Information Design Manager in Taguig. You will create compelling graphics, infographics, and presentations for proposals and sales enablement. This role requires a creative designer passionate about scaling visual storytelling in a fast-paced environment. Colla...

Lead a dynamic customer service team in Cebu or Taguig as a Technical Team Lead. Utilize your 2+ years of BPO leadership experience and Zendesk expertise to drive performance and coach agents. This role requires excellent people management skills and flexibility for shifting schedules, including ...

Join our team in Cebu as a Project Assistant, supporting key client and internal initiatives. You will assist with compliance, data analysis, system testing, and documentation in a fast-paced environment. The ideal candidate is detail-oriented, proficient in Microsoft Office, and excels at managi...

Join Helpware as an English Customer Support Representative in Ukraine. Provide excellent customer service via chat and email, resolving inquiries and managing CRM data. We seek proactive problem-solvers with strong written English and technical app skills. Enjoy competitive EUR-linked pay, medic...

Join our team in Guadalajara as a Customer Service Representative. Utilize your BPO experience and B2 English proficiency to provide exceptional, confidential support. You'll solve problems and ensure customer satisfaction using modern tools. This full-time role offers a dynamic environment for a...

Join our Service Desk as an MSP Dispatcher in Cebu or Taguig. You will triage, prioritize, and assign tickets, ensuring timely resolution and SLA compliance. This role requires strong organization, excellent communication, and experience with PSA tools. Be the vital link between clients and techn...

Join Helpware's Guadalajara team as a Sales Development Representative. Utilize your C1 English and 6+ months of experience to qualify leads and create exceptional first impressions. You will engage prospects via phone, web inquiries, and creative follow-ups to build the sales pipeline. This role...

Lead a dynamic sales team in Guadalajara, driving cold calling campaigns and managing the full sales cycle for short-term client engagements. We seek a proactive Team Lead with C1 English and 6+ months of experience. Join Helpware to leverage cutting-edge solutions in a global, tech-driven enviro...