Helpware

Join our team as a Learning & Development Officer, shaping the skills of customer service representatives. You will design and deliver dynamic training programs using in-class, virtual, and blended methods across multiple US locations. This role requires 1+ years of BPO training experience, excel...

Lead a dynamic customer service team in Cebu, leveraging your 2+ years of BPO leadership experience. You will oversee daily operations, drive performance through coaching and metrics, and ensure exceptional service delivery. This role requires excellent communication skills and flexibility for sh...

Join our team in Guadalajara as a Tier 2 Support Engineer. Provide world-class technical support for complex SaaS security systems to enterprise customers. Utilize your strong troubleshooting skills and passion for problem-solving in a global team. Experience with Linux, authentication methods, a...

Seeking a proactive System Administrator to manage and optimize Microsoft Azure and enterprise infrastructure in Ukraine. This role requires 3-5 years of experience, strong PowerShell skills, and expertise in security, Active Directory, and virtualization. You will ensure system stability, lead t...

Join our team in Cebu as a Real-Time Analyst, overseeing live operational performance. You will monitor key metrics, identify risks, and execute action plans to protect service levels. The role requires strong analytics, proficiency in WFM tools, and the ability to thrive in a fast-paced environm...

Join our team in Guadalajara as a Technical Support Representative. You will provide professional, multi-channel customer support via phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and flexibility for weekend shifts. Experience with CRM tools ...

Join our team in Lima, Peru, as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with C1 English and 1+ year of customer service experience. Your role is key to resolving issues and pro...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management for key client accounts. You will ensure the achievement of service levels, KPIs, and financial targets while managing client relations. This role requires 3-5 years of managerial experience in call ...

Join our team as an IT Helpdesk Support Technician in Cebu or Taguig. Provide vital technical support to healthcare clients, resolving issues both remotely and onsite. We seek a skilled professional with 3+ years of experience, strong Windows/Mac knowledge, and excellent customer service. Relevan...