Helpware

Lead our visual communication as an Information Design Manager in Taguig. You will create compelling graphics, infographics, and presentations for proposals and sales enablement. This role requires a creative designer passionate about scaling visual storytelling in a fast-paced environment. Colla...

Lead a dynamic customer service team in Cebu or Taguig as a Technical Team Lead. Utilize your 2+ years of BPO leadership experience and Zendesk expertise to drive performance and coach agents. This role requires excellent people management skills and flexibility for shifting schedules, including ...

Join our team in Cebu as a Project Assistant, supporting key client and internal initiatives. You will assist with compliance, data analysis, system testing, and documentation in a fast-paced environment. The ideal candidate is detail-oriented, proficient in Microsoft Office, and excels at managi...

Join Helpware as an English Customer Support Representative in Ukraine. Provide excellent customer service via chat and email, resolving inquiries and managing CRM data. We seek proactive problem-solvers with strong written English and technical app skills. Enjoy competitive EUR-linked pay, medic...

Join our team in Guadalajara as a Customer Service Representative. Utilize your BPO experience and B2 English proficiency to provide exceptional, confidential support. You'll solve problems and ensure customer satisfaction using modern tools. This full-time role offers a dynamic environment for a...

Join our Service Desk as an MSP Dispatcher in Cebu or Taguig. You will triage, prioritize, and assign tickets, ensuring timely resolution and SLA compliance. This role requires strong organization, excellent communication, and experience with PSA tools. Be the vital link between clients and techn...

Join Helpware's Guadalajara team as a Sales Development Representative. Utilize your C1 English and 6+ months of experience to qualify leads and create exceptional first impressions. You will engage prospects via phone, web inquiries, and creative follow-ups to build the sales pipeline. This role...

Lead a dynamic sales team in Guadalajara, driving cold calling campaigns and managing the full sales cycle for short-term client engagements. We seek a proactive Team Lead with C1 English and 6+ months of experience. Join Helpware to leverage cutting-edge solutions in a global, tech-driven enviro...

Join our team as a Learning & Development Officer, shaping the skills of customer service representatives. You will design and deliver dynamic training programs using in-class, virtual, and blended methods across multiple US locations. This role requires 1+ years of BPO training experience, excel...

Lead a dynamic customer service team in Cebu, leveraging your 2+ years of BPO leadership experience. You will oversee daily operations, drive performance through coaching and metrics, and ensure exceptional service delivery. This role requires excellent communication skills and flexibility for sh...

Join our team in Guadalajara as a Tier 2 Support Engineer. Provide world-class technical support for complex SaaS security systems to enterprise customers. Utilize your strong troubleshooting skills and passion for problem-solving in a global team. Experience with Linux, authentication methods, a...

Seeking a proactive System Administrator to manage and optimize Microsoft Azure and enterprise infrastructure in Ukraine. This role requires 3-5 years of experience, strong PowerShell skills, and expertise in security, Active Directory, and virtualization. You will ensure system stability, lead t...