Helpware - Philippines

Seeking an experienced **Team Leader (GH PES)** in **Cebu, Philippines** to manage a team of Patient Education Specialists. Requires a **BS Nursing graduate** with an **active PHRN License** and 2+ years of BPO or supervisory experience. You will drive performance metrics, coach agents, and handl...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records in CRM tools. Ideal candidates possess excellent English skills, a proactive attitude, and probl...

Join a dynamic team in Cebu as a Customer Service Representative, providing first-level phone, email, and chat support to patients, pharmacies, and doctors. No healthcare experience required—just 6 months of customer service background and a readiness for a fast-paced startup environment. Become ...

Seeking an experienced **Team Leader** in **Cebu, Philippines** to manage a team of **Patient Education Specialists**. Ideal for a **BS Nursing graduate** with an active **PHRN License** and 2+ years of BPO people management experience. You will drive performance metrics, conduct coaching, and ov...

Join our team in Cebu, Philippines as a Patient Support Specialist. Leverage your 1+ year of customer service and healthcare experience to guide patients through insurance, portal navigation, and medication delivery. Handle inbound requests via phone, text, and email in a fast-paced environment. ...

We are seeking a Patient Education Specialist in Cebu, Philippines, to drive exceptional patient experiences through comprehensive education and clinical expertise. This role requires an active nursing license, 3-5+ years of clinical experience, and strong EMR and communication skills. You will d...

Join our team as a **Dispatch Specialist** in **Cebu, Philippines**. We seek a detail-oriented professional with **logistics, transportation, or dispatch experience** and **C1 English**. You will manage inbound calls, troubleshoot load issues, and provide excellent customer service in a fast-pace...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records using CRM tools. Ideal candidates possess excellent English skills, a proactive mindset, and str...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong atte...

Join our team as a Customer Support Representative in Cebu, Philippines. You’ll be the first point of contact, delivering top-tier support via email and chat. Requires 6+ months CSR experience, Zendesk proficiency, and DTC operations background. Telehealth or GLP-1 experience is a plus. Full-time...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional service via chat and email. This full-time role requires excellent English communication skills and availability from 8 AM EST to 5 PM PST. You will troubleshoot kiosk issues, process refunds, and send m...

Senior Sales Development Representative sought by Helpware to drive outbound pipeline into mid-market and enterprise accounts in Taguig, Philippines. Requires 3+ years B2B outbound sales experience, CRM fluency in HubSpot, and confident phone presence for cold outreach. You will lead multi-channe...