Helpware - Philippines

Join our team as a Customer Service Representative in Taguig, Philippines. You’ll handle inbound calls, emails, and chat, providing top-tier support and building strong client relationships. Requires 2+ years of call center experience, excellent communication skills, and flexibility to work 5a-8p...

Helpware seeks an experienced Team Leader in Cebu, Philippines, to drive team performance in a dynamic BPO environment. You will coach and mentor 10-15 agents, monitor key metrics, and ensure client goals are exceeded. Ideal candidates have 2+ years of supervisory experience, strong leadership sk...

Product Manager (AI OCR & IDP) sought for a high-velocity, player-coach role in Cebu/Taguig. You will own the full lifecycle of short-cycle document-processing projects, from bidding to delivery within 90-day windows. Requires 5-8+ years in BPO/services, technical fluency in OCR/IDP platforms, an...

Join our team as a Membership Service Advocate in Cebu, Philippines. You’ll deliver exceptional customer care by assisting beneficiaries with account updates, plan information, and issue resolution. Ideal candidates have 3+ years in a high-volume call center or healthcare/hospitality environment,...

Seeking a skilled **Learning and Development Officer** in **Cebu, Philippines** to design high-impact training solutions for a contact center environment. You will leverage **ADDIE methodology** and **adult learning theories** to create engaging instructor-led, virtual, and e-learning content. Id...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver frontline assistance via email and chat. This role requires strong written communication, empathy, and experience with e-commerce platforms like Shopify, Intercom, and Gorgias. You will resolve inquiries, document i...

Admin Specialist role in Cebu or Taguig, Philippines, supporting BPO operations with workforce coordination, attendance, and scheduling. Requires a Bachelor’s degree and 1+ year experience in admin, HR, or BPO support. Proficiency in Excel, Google Workspace, and tools like BambooHR or Jira is val...

Join a dynamic team as a Health IT Specialist in Cebu, Philippines. We seek a tech-savvy professional with 1-2 years of IT support experience and strong Windows/network troubleshooting skills. Provide critical end-user support via phone, chat, and remote tools, resolving issues with EMR/EHR syste...

Seeking a Registered Nurse for a **Patient Education Specialist** role in **Cebu, Philippines**. You will leverage **clinical nursing expertise** to deliver one-on-one and group education, improving patient outcomes and satisfaction. Key duties include assessing learning needs, documenting care, ...

Seeking a detail-oriented **Patient Care Coordinator** in **Cebu, Philippines** to manage patient records, insurance verification, and appointment scheduling. Requires 1+ year experience, knowledge of medical terminology and ICD10/CPT coding, and 40 wpm typing. Join a fast-paced healthcare team c...

We are seeking a skilled Learning and Development Officer in Cebu to design impactful training solutions using ADDIE methodology and adult learning theories. Ideal candidates possess 2+ years of contact center experience, curriculum design certification, and proficiency in e-learning tools like A...

Join a dynamic team in Cebu as a Recruitment Intern and gain hands-on experience in end-to-end talent acquisition. You’ll support sourcing, screening, interview coordination, and onboarding while developing stakeholder management and communication skills. Ideal for Psychology, HR, or Business stu...