Helpware - Philippines

Lead a dynamic customer service team in Cebu, ensuring exceptional performance and client satisfaction. Utilize your 2+ years of BPO leadership experience to coach agents, manage metrics, and optimize processes. This role requires excellent communication skills and flexibility for shifting schedu...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, from initial order to refill, via phone, email, and chat. This role requires a customer service expert passionate about helping people in a fast-paced environment. Utilize your skill...

Join our team in Cebu as a Learning and Development Officer. You will ensure service excellence through quality audits and by creating impactful training programs. We seek a professional with 2+ years in QA/L&D, skilled in LMS and data analysis. This role blends analytical review with employee en...

Join our team in Cebu as a Customer Service Representative. Provide excellent first-level support via phone, email, and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and a flexible schedule. Become a product expert while delivering ...

Join our team in Cebu as a Patient Service Coordinator. This role requires 1+ year of experience in patient coordination or medical reception. You will manage study scheduling, verify insurance, and ensure clinical documentation. Strong English skills, medical terminology knowledge, and multitask...

Join our commercial team in Cebu as an Executive Assistant. Provide vital support through expert scheduling, travel coordination, and cross-departmental communication. We seek a proactive, detail-oriented professional skilled in Microsoft Office and calendar management. Contribute to key projects...

Join Helpware's growing team in Taguig as a Technical Support Representative. Utilize your expertise in Zendesk, troubleshooting (hardware/software/networking), and multi-tasking for calls and emails. This role offers a dynamic environment with rotating schedules, requiring strong English skills ...

Lead our sales pipeline as a Sales Development Manager in Taguig. Drive growth for global CX and AI solutions through strategic lead generation and nurturing. Leverage 5+ years of BPO/SaaS experience to manage the full lead lifecycle. Join a collaborative, data-driven team focused on impactful cl...

Join our team in Taguig as a Customer Service Representative. You will be the first point of contact, resolving inquiries and processing orders using your superb communication and CRM skills. We seek a proactive team player with 1+ years of experience to deliver exceptional customer service. Flex...

Join our team in Taguig as an Administrative Assistant, supporting HR and office operations. You will manage databases, process confidential documents, and ensure efficient administrative workflows. The ideal candidate has proven office management experience, superb organizational skills, and han...

Join our team in Cebu as an Onboarding Specialist, guiding new SaaS customers through their crucial first 90 days. You will manage account setup, data imports, and product training while ensuring excellent communication via email, phone, and HubSpot. The ideal candidate has 2+ years in customer o...