Citi - Customer Service

Join our team in Ciudad De Mexico as a Client Onboarding Sr Analyst. This senior role requires 5-8 years of experience in documentation review and cash products. You will manage account opening, ensure excellent customer service, and lead projects. We seek a professional with strong communication...

Join our team in Bogotá as a Client Onboard Analyst. This trainee role is ideal for detail-oriented individuals with financial services knowledge and customer communication experience. You will ensure accuracy and compliance in account opening processes while working in a dynamic environment. Flu...

Join Citi's TTS Client Operations in Dublin as a Customer Service Analyst. This entry-level role requires bilingual Spanish/English skills to resolve queries for high-profile clients. You will analyze performance data, drive process improvements, and enjoy a hybrid model with competitive benefits.

Join Citi's Commercial Cards team in Warsaw as a Global Service Manager. You will manage key client relationships, optimize programs, and resolve complex issues. We seek a professional with 3+ years of B2B account management experience, fluent English, and strong analytical skills. Enjoy a compet...

Join our team in Warsaw as a Client Service Officer for Commercial Card Clients in the EMEA region. You will be the key contact for client queries, focusing on relationship growth and issue resolution. We require fluency in English plus German or French, and 2+ years in B2B service. Enjoy a compe...

Join our Dublin team as a Customer Service Analyst. Provide expert support to high-profile clients, utilizing your analytical skills and proficiency in English plus another European language. Enjoy a hybrid model, competitive salary, and a role focused on process improvement and building strong c...

Lead digital transformation and quality initiatives for Citi's Wealth Contact Center in Hong Kong. Translate business needs into innovative solutions, optimize client journeys, and analyze data for actionable insights. Requires 2-5 years' experience, project management skills, and fluency in Engl...

Lead a customer service team in Dubai, driving client engagement and managing key relationships for a global bank. Utilize your 5-7 years of experience in relationship management and knowledge of banking products. You will ensure compliance, support digitization, and proactively resolve client ne...

Join Citi in Fremont as a Teller, the first point of contact for our clients. You will handle cash transactions, ensure operational security, and provide exceptional customer service. This role offers comprehensive benefits, including medical coverage and 401(k), for a team-oriented professional ...

Lead a dedicated Account Maintenance Team in Warsaw, delivering world-class client service for global treasury organizations. You will manage a portfolio of TOP 650 client deals, driving team performance, risk management, and process excellence. This role offers a competitive salary, bonus, and c...

Join Citi's CBPS team in Taguig as a Service Analyst 1. This entry-level role provides world-class phone and digital banking support to global clients. You will handle service inquiries, billing, disputes, and more, requiring Series 6/26 licenses and knowledge of US/Canada regulations. Utilize yo...

Join our team in Penang as a Customer Service Analyst. You will be the key contact for clients, using your analytical and risk management skills to resolve issues. Fluency in English and Chinese (Mandarin/Cantonese) is essential. We offer comprehensive well-being programs and learning resources.