Citi - Customer Service

Join our team in Warsaw as a Client Service Officer for Commercial Card Clients in the EMEA region. You will be the key contact for client queries, focusing on relationship growth and issue resolution. We require fluency in English plus German or French, and 2+ years in B2B service. Enjoy a compe...

Join our Dublin team as a Customer Service Analyst. Provide expert support to high-profile clients, utilizing your analytical skills and proficiency in English plus another European language. Enjoy a hybrid model, competitive salary, and a role focused on process improvement and building strong c...

Lead digital transformation and quality initiatives for Citi's Wealth Contact Center in Hong Kong. Translate business needs into innovative solutions, optimize client journeys, and analyze data for actionable insights. Requires 2-5 years' experience, project management skills, and fluency in Engl...

Lead a customer service team in Dubai, driving client engagement and managing key relationships for a global bank. Utilize your 5-7 years of experience in relationship management and knowledge of banking products. You will ensure compliance, support digitization, and proactively resolve client ne...

Join Citi in Fremont as a Teller, the first point of contact for our clients. You will handle cash transactions, ensure operational security, and provide exceptional customer service. This role offers comprehensive benefits, including medical coverage and 401(k), for a team-oriented professional ...

Lead a dedicated Account Maintenance Team in Warsaw, delivering world-class client service for global treasury organizations. You will manage a portfolio of TOP 650 client deals, driving team performance, risk management, and process excellence. This role offers a competitive salary, bonus, and c...

Join Citi's CBPS team in Taguig as a Service Analyst 1. This entry-level role provides world-class phone and digital banking support to global clients. You will handle service inquiries, billing, disputes, and more, requiring Series 6/26 licenses and knowledge of US/Canada regulations. Utilize yo...

Join our team in Penang as a Customer Service Analyst. You will be the key contact for clients, using your analytical and risk management skills to resolve issues. Fluency in English and Chinese (Mandarin/Cantonese) is essential. We offer comprehensive well-being programs and learning resources.

Launch your finance career as a Customer Service Junior Analyst at Citi in Kuala Lumpur. Serve as the key contact for clients, resolving inquiries with analytical and risk management skills. We seek fresh graduates with a passion for high-quality service and building client relationships. Enjoy r...

Join Citi in Taguig as a Customer Solutions Officer. You will be the key contact for offshore clients, handling escalations, service, and billing inquiries. Utilize your customer service and risk management skills to resolve issues and build strong client relationships. This role demands excellen...

Join Citi in Chennai as an Ops Support Specialist 5. This entry-level role provides vital operations support, focusing on dispute processes, account maintenance, and client liaison. The position requires 2-4 years' experience, proficiency in Microsoft Office, and knowledge of Pega/CoB testing. We...

Join Citi in Chennai as an Ops Support Specialist. This entry-level role focuses on operations support, account maintenance, and resolving customer inquiries. The ideal candidate has 2-4 years of experience, is proficient in Microsoft Office, and possesses comprehensive dispute process knowledge....