Citi - Customer Service

Join Citi in Hermosillo as a Service Representative. This entry-level role requires 2-4 years of customer service experience and proficiency in Microsoft Office. You will resolve client inquiries across multiple platforms, utilizing strong communication and technical data entry skills. Provide ex...

Join Citi in Almaty as a Customer Service Analyst. This entry-level role requires fluency in Russian and Kazakh to resolve client inquiries and build relationships. You will apply your analytical and risk management skills to ensure high-quality service. A university degree or equivalent experien...

Join Citibank in Nairobi as an Arabic & English speaking Client Service Officer. Provide high-quality after-sales support via phone and email, building strong client relationships. We seek a proactive problem-solver with 1-3 years' experience and excellent technical skills. Enjoy a competitive sa...

Join Citi in Mumbai as a Customer Service Analyst. This entry-level role focuses on resolving client inquiries, building relationships, and ensuring high-quality service. Utilize your analytical skills and bachelor's degree to manage risk and drive compliance. Ideal for customer service professio...

Join our team as a Customer Service Intermediate Analyst 2 in Pulau Pinang or Pahang. Utilize your 4-6 years of experience to resolve client inquiries and build strong relationships. This role requires strong analytical skills, proficiency in Mandarin and Cantonese, and a commitment to high-quali...

Lead and optimize a high-performing chat customer service team in Pune. Drive key digital KPIs, mentor agents, and implement strategic initiatives using AI/chatbot technologies. Requires 10+ years in customer service ops with 6+ years in leadership.

Join Citibank in Nairobi as a Client Service Officer. Provide high-quality after-sales support via phone and email in English and French. Utilize your analytical skills to resolve client issues and build strong relationships in a dynamic, team-oriented environment.

Join Citi in Taguig as a Customer Solutions Officer, servicing global clients. Utilize your customer service and analytical skills to resolve inquiries, manage risk, and ensure high-quality support. This role requires a bachelor's degree and focuses on building strong client relationships through...

Join our team in Mississauga as a Client Onboarding Manager. You will lead the end-to-end implementation of client deals, managing documentation and system setups. The role requires 2-5 years of experience in account maintenance, exceptional communication skills, and proficiency in a high-volume ...

Join Citibank in Nairobi as a Client Service Officer. Provide exceptional after-sales support via phone and email to build strong client relationships. Utilize your English and Arabic skills, along with analytical and risk management abilities, in a hybrid work model. Enjoy a competitive salary, ...

Join Citi in Dublin as a Customer Service Intermediate Analyst. Manage high-profile client portfolios, utilizing your fluency in English and an additional European language. Enjoy a hybrid model, competitive salary, and comprehensive benefits in this key client-facing role.