Citi - Customer Service

Launch your finance career at Citi in Warsaw as a Client Onboarding Junior Analyst. You will ensure seamless client onboarding, performing accurate system setups and data verification. Gain broad experience in FX, custody, and asset servicing within a global team. We offer medical care, pension p...

Join Citi in Warsaw as a Client Service Officer for Commercial Card Clients in the EMEA region. You will be the key relationship manager, resolving issues and identifying cross-sell opportunities. We seek a professional with 1+ year of B2B client experience, excellent English, and ideally German ...

Join our team in Bogotá as a Client Onboarding Sr Analyst. You will manage customer interactions, documentation review, and account setup processes with a focus on risk management. This role requires 5-8 years of experience in account maintenance and strong project management skills. We offer glo...

Join Citi's global team in Budapest as a Client Onboarding Analyst. You will manage complex client queries, documentation review, and account maintenance in a structured, high-volume environment. The role requires 3-5 years of relevant experience, proficiency in English and Hungarian, and excepti...

Join our team in Ciudad De Mexico as a Client Onboarding Sr Analyst. This senior role requires 5-8 years of experience in documentation review and cash products. You will manage account opening, ensure excellent customer service, and lead projects. We seek a professional with strong communication...

Join our team in Bogotá as a Client Onboard Analyst. This trainee role is ideal for detail-oriented individuals with financial services knowledge and customer communication experience. You will ensure accuracy and compliance in account opening processes while working in a dynamic environment. Flu...

Join Citi's TTS Client Operations in Dublin as a Customer Service Analyst. This entry-level role requires bilingual Spanish/English skills to resolve queries for high-profile clients. You will analyze performance data, drive process improvements, and enjoy a hybrid model with competitive benefits.

Join Citi's Commercial Cards team in Warsaw as a Global Service Manager. You will manage key client relationships, optimize programs, and resolve complex issues. We seek a professional with 3+ years of B2B account management experience, fluent English, and strong analytical skills. Enjoy a compet...

Join our team in Warsaw as a Client Service Officer for Commercial Card Clients in the EMEA region. You will be the key contact for client queries, focusing on relationship growth and issue resolution. We require fluency in English plus German or French, and 2+ years in B2B service. Enjoy a compe...

Join our Dublin team as a Customer Service Analyst. Provide expert support to high-profile clients, utilizing your analytical skills and proficiency in English plus another European language. Enjoy a hybrid model, competitive salary, and a role focused on process improvement and building strong c...

Lead digital transformation and quality initiatives for Citi's Wealth Contact Center in Hong Kong. Translate business needs into innovative solutions, optimize client journeys, and analyze data for actionable insights. Requires 2-5 years' experience, project management skills, and fluency in Engl...

Lead a customer service team in Dubai, driving client engagement and managing key relationships for a global bank. Utilize your 5-7 years of experience in relationship management and knowledge of banking products. You will ensure compliance, support digitization, and proactively resolve client ne...