Citi - Customer Service

Join our team in Naha, Okinawa as an entry-level Customer Service Analyst. You will be the key contact for clients, using your analytical and risk management skills to resolve inquiries. This role requires excellent communication and a commitment to high-quality service to build strong client rel...

Lead and optimize a high-performing chat customer service team in Pune. Drive key digital KPIs, mentor agents, and implement strategic initiatives using AI/chatbot technologies. Requires 10+ years in customer service ops with 6+ years in leadership.

Join our Digital Client Support team in Olsztyn as a Customer Service Analyst. Provide best-in-class technical support for Global clients using Electronic Banking applications. We seek a dynamic problem-solver with excellent customer service skills and experience managing client relationships. En...

Join Citibank in Nairobi as a Client Service Officer. Provide high-quality after-sales support via phone and email in English and French. Utilize your analytical skills to resolve client issues and build strong relationships in a dynamic, team-oriented environment.

Join Citi in Taguig as a Customer Solutions Officer, servicing global clients. Utilize your customer service and analytical skills to resolve inquiries, manage risk, and ensure high-quality support. This role requires a bachelor's degree and focuses on building strong client relationships through...

Join our team in Mississauga as a Client Onboarding Manager. You will lead the end-to-end implementation of client deals, managing documentation and system setups. The role requires 2-5 years of experience in account maintenance, exceptional communication skills, and proficiency in a high-volume ...

Join our team in Warsaw as a Client Onboarding Analyst. You will manage complex end-to-end onboarding processes, ensuring compliance and seamless service delivery. The role requires 2-5 years of experience, strong communication skills, and proficiency in documentation review. We offer a comprehen...

Join Citibank in Nairobi as a Client Service Officer. Provide exceptional after-sales support via phone and email to build strong client relationships. Utilize your English and Arabic skills, along with analytical and risk management abilities, in a hybrid work model. Enjoy a competitive salary, ...

Join Citi in Malaysia as an entry-level Customer Service Analyst. Utilize your analytical skills to resolve client inquiries and build strong relationships. This role offers a chance to develop risk management expertise within a global banking team. Ideal for graduates seeking to launch their car...

Join Citi in Dublin as a Customer Service Intermediate Analyst. Manage high-profile client portfolios, utilizing your fluency in English and an additional European language. Enjoy a hybrid model, competitive salary, and comprehensive benefits in this key client-facing role.