Citi - Customer Service

Seeking a strategic **Client Onboarding Manager** in **Mississauga, Canada** to coordinate global cash management solutions. You will reduce cycle times, manage documentation, and deliver superior customer service. Requires a Bachelor's degree, project management skills, and expertise in account ...

Seeking a detail-oriented **Client Onboard Analyst 2** in **Bogotá, Colombia**. This role focuses on **account maintenance**, **documentation review**, and **customer interaction** within a high-volume environment. Ideal for candidates with 0-2 years of experience, strong **Microsoft Office** ski...

Citi seeks a senior **Funds Specialist** in **Dublin, Ireland** to drive its **Client Service Strategy**. Leveraging deep **Fund Accounting** expertise, you will manage **NAV production**, resolve complex client queries, and enhance operational resilience. This hybrid role offers a competitive sa...

Seeking a Client Service Officer with German or French in Warsaw. Leverage 2+ years of B2B experience in account management or sales to resolve client issues and drive cross-selling. Requires fluency in English and German/French, strong communication skills, and MS Office proficiency. Enjoy a 6% ...

Join Citi in Kuala Lumpur as an Assistant Vice President, Client Onboarding. Leverage 5-8 years of experience in documentation review and cash products to manage account openings, deliver exceptional customer service, and drive project management. This role demands strong communication, risk cont...

Client Onboard Intermediate Analyst role in Almaty, Kazakhstan. Seeking 2-5 years of experience in documentation review, account maintenance, and cash products. Requires strong analytical skills, attention to detail, and client interaction expertise. Join a dynamic team to manage account openings...

Lead complex client onboarding and account maintenance as Vice President, Implementation Manager at Citi’s Treasury and Trade Solutions in Kuala Lumpur. Leverage 6-10 years of cash product and project management experience to drive timely, accurate service delivery. Manage documentation, system s...

Lead the Custody Client Service Strategy at Citi in Kuala Lumpur. As Vice President, you will drive global service excellence, manage diverse teams, and enhance client experience across Settlements, Asset Servicing, and Cash/FX. Leverage 5+ years of financial leadership to foster high performance...

Lead the end-to-end client onboarding experience in the LATAM region as a Client Onboarding Manager in São Paulo, Brazil. This strategic role requires 6-10 years of experience in financial services, fluency in English and Spanish, and strong project management skills. You will act as the central ...

Seeking a strategic **Service Experience Manager** in **Singapore** to lead customer journey optimization within the CitiPhone contact center. Leverage 7-10 years of experience in **customer service** and **contact center operations** to drive satisfaction and loyalty. This role demands expertise...

Seeking a detail-oriented **Client Onboard Analyst 2** in **Pune, India** to support account openings and maintenance. Leverage 8-10 years of **Custody Client Onboarding** and **KYC** experience to ensure compliance and SLA adherence. This role demands a proactive team-player with strong communic...

Seeking a seasoned **Client Onboarding Senior Analyst** in **Bogotá, Colombia**. Leverage 5-8 years of client service expertise to manage complex account openings, documentation, and system setups. This role demands strong project management skills and the ability to coach talent while ensuring r...