AFCA - Australia, Melbourne

Join AFCA as an Assessment Specialist, Scams in Melbourne. Triage complex scam complaints with empathy and sound judgement, supporting distressed Australians. Make a real impact in a flexible, people-first culture.

Join AFCA as Senior Dispute Resolution Specialist, Scams in Melbourne. Lead complex multi-party scam complaints with trauma-informed care, advanced investigation skills and 5+ years dispute resolution experience.

Join AFCA as a Dispute Resolution Specialist, Scams in Melbourne. Use your investigative and trauma-informed skills to resolve complex scam complaints fairly. Flexible work and meaningful benefits await.

Join AFCA as Senior Dispute Resolution Specialist, Scams in Melbourne. Lead complex multi-party scam complaints with trauma-informed care, advanced investigation skills and 5+ years dispute resolution experience.

Join AFCA as a Senior Financial Calculation Specialist in Melbourne. Use your investments and advice expertise to deliver accurate loss calculations and expert guidance. 12-month fixed term, hybrid, people-first culture.

Join AFCA as a Dispute Resolution Specialist in Melbourne, helping Australians resolve financial difficulty complaints fairly. Use your expertise in hardship, negotiation and plain-English decision writing to make a real impact.

Lead a team resolving complex scam complaints at AFCA in Melbourne. Bring dispute resolution and coaching expertise to a trauma-informed, people-first culture with flexible work and meaningful benefits.

Lead complex scam dispute resolution at AFCA's new Australian Scams Ombudsman team in Melbourne. Requires 5+ years in dispute resolution, strong scam typology knowledge and trauma-informed communication skills.

Lead the new Triage, Assessment & Prioritisation function at AFCA's Australian Scams Ombudsman in Melbourne. Senior leadership role shaping scam complaint resolution, building high-performing teams and trauma-informed services ahead of 2027 launch.

Lead complex technology delivery at AFCA in Melbourne as Release Train Engineer. Requires 10+ years' experience, SAFe at scale and strong Agile leadership. Drive transformation with flexible work and meaningful impact.

Lead a team resolving complex scam complaints at AFCA in Melbourne. Bring dispute resolution expertise, trauma-informed communication and strong coaching skills to deliver fair outcomes for Australians.

Join AFCA as a Sessional Ombudsman in Melbourne, resolving complex Investment & Advice disputes. Bring legal expertise and industry knowledge to a flexible, award-winning not-for-profit championing fairness.