Helpware - Philippines, Cebu

Lead a dynamic customer service team in Cebu, leveraging your 2+ years of BPO leadership experience. You will oversee daily operations, drive performance through coaching and metrics, and ensure exceptional service delivery. This role requires excellent communication skills and flexibility for sh...

Join our team in Cebu as a Real-Time Analyst, overseeing live operational performance. You will monitor key metrics, identify risks, and execute action plans to protect service levels. The role requires strong analytics, proficiency in WFM tools, and the ability to thrive in a fast-paced environm...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Join our team as an IT Helpdesk Support Technician in Cebu or Taguig. Provide vital technical support to healthcare clients, resolving issues both remotely and onsite. We seek a skilled professional with 3+ years of experience, strong Windows/Mac knowledge, and excellent customer service. Relevan...

Seeking a detail-oriented Finance Officer in Cebu to manage cash flow, accounts payable, and procurement. You will handle invoice management, support financial reporting, and liaise with banks. The role requires a finance/accounting degree, proficiency in accounting software, and strong analytica...

Join our team in Cebu as a Customer Service Analyst, providing best-in-class order management and logistics support. You will strengthen key client relationships and drive efficiencies using your 3+ years of experience. This role requires a detail-oriented, proactive problem-solver with excellent...