Helpware - Philippines, Cebu

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records in CRM tools. Ideal candidates possess excellent English skills, a proactive attitude, and probl...

Seeking an experienced **Team Leader** in **Cebu, Philippines** to manage a team of **Patient Education Specialists**. Ideal for a **BS Nursing graduate** with an active **PHRN License** and 2+ years of BPO people management experience. You will drive performance metrics, conduct coaching, and ov...

Join our team in Cebu, Philippines as a Patient Support Specialist. Leverage your 1+ year of customer service and healthcare experience to guide patients through insurance, portal navigation, and medication delivery. Handle inbound requests via phone, text, and email in a fast-paced environment. ...

We are seeking a Patient Education Specialist in Cebu, Philippines, to drive exceptional patient experiences through comprehensive education and clinical expertise. This role requires an active nursing license, 3-5+ years of clinical experience, and strong EMR and communication skills. You will d...

Join our team as a **Dispatch Specialist** in **Cebu, Philippines**. We seek a detail-oriented professional with **logistics, transportation, or dispatch experience** and **C1 English**. You will manage inbound calls, troubleshoot load issues, and provide excellent customer service in a fast-pace...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong atte...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional service via chat and email. This full-time role requires excellent English communication skills and availability from 8 AM EST to 5 PM PST. You will troubleshoot kiosk issues, process refunds, and send m...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong mult...

Helpware seeks a Customer Support Representative in Cebu, Philippines, to deliver top-tier e-commerce support. Ideal candidates possess experience with Shopify, Intercom, and Gorgias, strong written communication, and a proactive, ownership-driven mindset. You will handle multiple cases daily, ad...

Seeking an experienced **WFM Manager** to lead workforce strategy across global contact centers in Cebu, Guadalajara, Mexico, Ukraine, the US, and Uganda. This role requires 7+ years of contact center management experience, including 3+ in workforce management, with expertise in capacity planning...

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Join our team in Cebu as a Patient Education Specialist. This nursing role requires a BSN, active license, and 3-5 years of clinical experience. You will assess patient needs, deliver tailored education, and document care to drive exceptional patient outcomes and satisfaction. Partner cross-funct...