Helpware - Philippines, Cebu

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong atte...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong mult...

Helpware seeks a Customer Support Representative in Cebu, Philippines, to deliver top-tier e-commerce support. Ideal candidates possess experience with Shopify, Intercom, and Gorgias, strong written communication, and a proactive, ownership-driven mindset. You will handle multiple cases daily, ad...

Seeking an experienced **WFM Manager** to lead workforce strategy across global contact centers in Cebu, Guadalajara, Mexico, Ukraine, the US, and Uganda. This role requires 7+ years of contact center management experience, including 3+ in workforce management, with expertise in capacity planning...

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Join our team in Cebu as a Patient Education Specialist. This nursing role requires a BSN, active license, and 3-5 years of clinical experience. You will assess patient needs, deliver tailored education, and document care to drive exceptional patient outcomes and satisfaction. Partner cross-funct...

Join our team in Cebu as a Patient Service Coordinator. Utilize your 1+ year of medical admin experience, knowledge of ICD10/CPT coding, and excellent communication skills. You will ensure efficient scheduling, verify insurance, and coordinate patient care in a fast-paced environment. This role i...

Lead a team of 10-15 Healthcare CSRs in Cebu, ensuring performance targets are met or exceeded. Utilize your 2+ years of BPO leadership experience in coaching, mentoring, and data-driven management. This role requires excellent communication, decision-making skills, and flexibility for graveyard ...

Seeking an Implementation Manager in Cebu to lead multi-regional contact center projects. You will develop comprehensive plans, manage cross-functional teams, and act as the primary client contact. Requires 2+ years in project management, BPO/IT experience, and proficiency in English, Jira, and p...

Join our team in Cebu as a Technical Support Representative for Avanos Medical. Provide expert support for capital equipment like Game Ready, utilizing SAP and Salesforce. This role requires strong troubleshooting skills, excellent communication, and a proactive customer service mindset to resolv...

Lead our administrative and support team in Cebu, ensuring operational efficiency and policy compliance. This role requires 2+ years of BPO/supervisory experience, expertise in performance metrics, and strong leadership skills. You will coach agents, optimize processes, and utilize ERP systems in...