Helpware - Philippines, Cebu, On-site work

Lead our administrative and support team in Cebu, ensuring operational efficiency and policy compliance. This role requires 2+ years of BPO/supervisory experience, expertise in performance metrics, and strong leadership skills. You will coach agents, optimize processes, and utilize ERP systems in...

Join our team in Cebu as a Project Assistant, supporting key client and internal initiatives. You will assist with compliance, data analysis, system testing, and documentation in a fast-paced environment. The ideal candidate is detail-oriented, proficient in Microsoft Office, and excels at managi...

Lead a dynamic customer service team in Cebu, leveraging your 2+ years of BPO leadership experience. You will oversee daily operations, drive performance through coaching and metrics, and ensure exceptional service delivery. This role requires excellent communication skills and flexibility for sh...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Seeking a detail-oriented Finance Officer in Cebu to manage cash flow, accounts payable, and procurement. You will handle invoice management, support financial reporting, and liaise with banks. The role requires a finance/accounting degree, proficiency in accounting software, and strong analytica...

Lead a dynamic customer service team in Cebu, ensuring exceptional performance and client satisfaction. Utilize your 2+ years of BPO leadership experience to coach agents, manage metrics, and optimize processes. This role requires excellent communication skills and flexibility for shifting schedu...

Lead a dynamic team of 10-15 CSRs/TSRs in Cebu, ensuring performance targets are met and exceeded. Utilize your 2+ years of BPO leadership experience in coaching, mentoring, and data-driven management. This role requires excellent communication skills and flexibility for graveyard shifts at IT Park.

Join Spacetalk's Complaints Management Team in Cebu. Utilize your 6-12 months of AU Telco complaints experience and knowledge of TIO/ACMA requirements. You will resolve complex customer issues with empathy and professionalism in a fast-paced, collaborative environment.