Helpware - Philippines, Cebu, On-site work

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver frontline assistance via email and chat. This role requires strong written communication, empathy, and experience with e-commerce platforms like Shopify, Intercom, and Gorgias. You will resolve inquiries, document i...

Admin Specialist role in Cebu or Taguig, Philippines, supporting BPO operations with workforce coordination, attendance, and scheduling. Requires a Bachelor’s degree and 1+ year experience in admin, HR, or BPO support. Proficiency in Excel, Google Workspace, and tools like BambooHR or Jira is val...

Join a dynamic team as a Health IT Specialist in Cebu, Philippines. We seek a tech-savvy professional with 1-2 years of IT support experience and strong Windows/network troubleshooting skills. Provide critical end-user support via phone, chat, and remote tools, resolving issues with EMR/EHR syste...

Seeking a Registered Nurse for a **Patient Education Specialist** role in **Cebu, Philippines**. You will leverage **clinical nursing expertise** to deliver one-on-one and group education, improving patient outcomes and satisfaction. Key duties include assessing learning needs, documenting care, ...

We are seeking a skilled Learning and Development Officer in Cebu to design impactful training solutions using ADDIE methodology and adult learning theories. Ideal candidates possess 2+ years of contact center experience, curriculum design certification, and proficiency in e-learning tools like A...

Join a dynamic team in Cebu as a Recruitment Intern and gain hands-on experience in end-to-end talent acquisition. You’ll support sourcing, screening, interview coordination, and onboarding while developing stakeholder management and communication skills. Ideal for Psychology, HR, or Business stu...

Seeking an experienced **Team Leader (GH PES)** in **Cebu, Philippines** to manage a team of Patient Education Specialists. Requires a **BS Nursing graduate** with an **active PHRN License** and 2+ years of BPO or supervisory experience. You will drive performance metrics, coach agents, and handl...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records in CRM tools. Ideal candidates possess excellent English skills, a proactive attitude, and probl...

Join a dynamic team in Cebu as a Customer Service Representative, providing first-level phone, email, and chat support to patients, pharmacies, and doctors. No healthcare experience required—just 6 months of customer service background and a readiness for a fast-paced startup environment. Become ...

Seeking an experienced **Team Leader** in **Cebu, Philippines** to manage a team of **Patient Education Specialists**. Ideal for a **BS Nursing graduate** with an active **PHRN License** and 2+ years of BPO people management experience. You will drive performance metrics, conduct coaching, and ov...

Join our team in Cebu, Philippines as a Patient Support Specialist. Leverage your 1+ year of customer service and healthcare experience to guide patients through insurance, portal navigation, and medication delivery. Handle inbound requests via phone, text, and email in a fast-paced environment. ...

Join our team as a **Dispatch Specialist** in **Cebu, Philippines**. We seek a detail-oriented professional with **logistics, transportation, or dispatch experience** and **C1 English**. You will manage inbound calls, troubleshoot load issues, and provide excellent customer service in a fast-pace...