Helpware - Philippines, Cebu

Lead a dynamic customer service team in Cebu, ensuring exceptional performance and client satisfaction. Utilize your 2+ years of BPO leadership experience to coach agents, manage metrics, and optimize processes. This role requires excellent communication skills and flexibility for shifting schedu...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, from initial order to refill, via phone, email, and chat. This role requires a customer service expert passionate about helping people in a fast-paced environment. Utilize your skill...

Join our team in Cebu as a Learning and Development Officer. You will ensure service excellence through quality audits and by creating impactful training programs. We seek a professional with 2+ years in QA/L&D, skilled in LMS and data analysis. This role blends analytical review with employee en...

Join our team in Cebu as a Customer Service Representative. Provide excellent first-level support via phone, email, and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and a flexible schedule. Become a product expert while delivering ...

Join our team in Cebu as a Patient Service Coordinator. This role requires 1+ year of experience in patient coordination or medical reception. You will manage study scheduling, verify insurance, and ensure clinical documentation. Strong English skills, medical terminology knowledge, and multitask...

Join our commercial team in Cebu as an Executive Assistant. Provide vital support through expert scheduling, travel coordination, and cross-departmental communication. We seek a proactive, detail-oriented professional skilled in Microsoft Office and calendar management. Contribute to key projects...

Join our team in Cebu as an Onboarding Specialist, guiding new SaaS customers through their crucial first 90 days. You will manage account setup, data imports, and product training while ensuring excellent communication via email, phone, and HubSpot. The ideal candidate has 2+ years in customer o...

Join our team in Cebu as a Chargeback Analyst, playing a critical role in managing distributor chargebacks and tracing processes. You will utilize your analytical skills in Excel and CRM systems like SFDC to ensure compliance and resolve discrepancies. This role offers the opportunity to drive sy...

Lead a dynamic team of 10-15 CSRs/TSRs in Cebu, ensuring performance meets client and company metrics. Utilize your 2+ years of BPO leadership experience in coaching, mentoring, and data-driven management. This role requires excellent communication, decision-making skills, and flexibility for gra...

Lead a dynamic team of 10-15 CSRs/TSRs in Cebu, Philippines. Drive performance through coaching, mentoring, and data analysis to exceed client metrics. Foster a culture aligned with company vision and leadership principles. Ideal candidates excel in time management and team development.

Lead a dynamic team of 10-15 CSRs/TSRs in Cebu, ensuring performance targets are met and exceeded. Utilize your 2+ years of BPO leadership experience in coaching, mentoring, and data-driven management. This role requires excellent communication skills and flexibility for graveyard shifts at IT Park.