Helpware - Customer Service

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Guadalajara as a Customer Support Representative. Provide exceptional SaaS and technical support for TextUs via chat, email, and phone. Utilize your problem-solving skills in a ticketing environment like Service Cloud to ensure customer satisfaction. We seek a detail-oriented tea...

Join Helpware's team in Guadalajara as a Customer Experience Agent. Utilize your advanced English and business vocabulary to collect B2B reviews via recorded phone interviews. This role requires excellent communication skills and proficiency with CRM platforms like Hubspot. Be part of a global co...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...

Join Helpware as an English Customer Support Representative in Ukraine. Provide excellent support via chat and email, resolving inquiries and managing CRM data. We seek proactive problem-solvers with excellent English skills. Enjoy competitive EUR-linked pay, medical insurance, and flexible shifts.

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, from initial order to refill, via phone, email, and chat. This role requires a customer service expert passionate about helping people in a fast-paced environment. Utilize your skill...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, handling inquiries via phone, email, and chat. This role requires excellent customer service skills and a passion for helping others in a fast-paced environment. Healthcare or startu...

Join our team in Cebu as a Customer Service Representative. Provide excellent first-level support via phone, email, and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and a flexible schedule. Become a product expert while delivering ...