Helpware - Customer Service

Join Helpware in Guadalajara, Mexico as a Scheduling Receptionist. Leverage your 6+ months of customer service experience and C1 English fluency to manage patient calls, schedule appointments, and enter demographics into EHR software. This role offers the chance to provide excellent patient servi...

Join a mission-driven team in Guadalajara as a Customer Service Representative. We’re seeking empathetic, tech-savvy professionals with 1+ year of support experience to own patient success across phone, chat, and email. You’ll simplify insurance, resolve issues proactively, and thrive in a fast-p...

Join our team as a Customer Service Representative in Martinsville, VA. You'll be the first point of contact for patients and healthcare providers, handling prescription inquiries and troubleshooting via phone and chat. We require 1+ year of fast-paced customer service experience; healthcare or s...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional service via chat and email. This full-time role requires excellent English communication skills and availability from 8 AM EST to 5 PM PST. You will troubleshoot kiosk issues, process refunds, and send m...

Join Helpware in Taguig, Philippines as a **Customer Service Representative**. This full-time role requires 2+ years of call center experience, excellent communication skills, and the ability to assist customers via phone, email, and chat. You will handle inquiries, process orders, and build stro...

Join Helpware as a Customer Service Representative and deliver award-winning sleep solutions to customers in over 100 countries. This remote role in Mount Sterling, US, offers $16/hour, healthcare, PTO, and 401K. You’ll manage calls, exceed KPIs, and thrive in a fast-paced environment with paid t...

Helpware seeks a Customer Support Representative in Cebu, Philippines, to deliver top-tier e-commerce support. Ideal candidates possess experience with Shopify, Intercom, and Gorgias, strong written communication, and a proactive, ownership-driven mindset. You will handle multiple cases daily, ad...

We are seeking a Customer Service Representative in Taguig, Philippines, to deliver cutting-edge support. You will handle inquiries, troubleshoot issues, and update records using various tools. Ideal candidates possess strong communication, problem-solving, and multitasking skills, with a positiv...

Join Helpware in Guadalajara, Mexico as a Customer Experience Agent for a B2B reviews platform. You’ll collect reviews via recorded phone interviews, requiring advanced English, business vocabulary, and strong communication skills. Ideal for detail-oriented professionals with CRM experience (Hubs...

Join our team as a Customer Support Representative in Guadalajara, Mexico. We seek bilingual (English/Spanish) professionals with customer service experience across multiple channels. You'll resolve inquiries about accounts, payments, and tickets while ensuring exceptional experiences. Enjoy a dy...

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. Leverage 6+ months of experience to resolve inquiries via phone and email, turning issues into positive experiences. Enjoy a $16,000 MXN monthly salary, paid training, food vouchers, and major medical insurance. Be the voi...