Helpware - Customer Service

Join Helpware as an English Customer Support Representative in Ukraine. Provide excellent customer service via chat and email, resolving inquiries and managing CRM data. We seek proactive problem-solvers with strong written English and technical app skills. Enjoy competitive EUR-linked pay, medic...

Join our team in Guadalajara as a Customer Service Representative. Utilize your BPO experience and B2 English proficiency to provide exceptional, confidential support. You'll solve problems and ensure customer satisfaction using modern tools. This full-time role offers a dynamic environment for a...

Join our team in Guadalajara as a Technical Support Representative. You will provide professional, multi-channel customer support via phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and flexibility for weekend shifts. Experience with CRM tools ...

Join our team in Lima, Peru, as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with C1 English and 1+ year of customer service experience. Your role is key to resolving issues and pro...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Join our team in Guadalajara as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with 1+ years of customer service experience for this fast-paced role. Help patients navigate insurance,...

Join Helpware as an English Customer Support Representative in Ukraine. Provide first-class technical support via ticketing systems and CRM tools for global clients. We seek a motivated, organized team player with B2 English and a passion for customer service. Enjoy competitive USD-linked pay, me...

Join our team as a Customer Service Representative in Nashville, supporting patients and healthcare providers via phone and chat. You will handle prescription inquiries, troubleshoot mail-order issues, and become an expert on GLP-1 products. This remote role offers paid training, benefits, and a ...

Join our growing Helpware team in Guadalajara as a Scheduling Receptionist. Utilize your customer service experience and fluent English (C1) to manage patient calls and schedule appointments. You will provide excellent support using EHR software in a dynamic, technology-driven environment.