Helpware - Customer Service

Join our team in Guadalajara as a Customer Support Representative. Provide exceptional SaaS and technical support for TextUs via chat, email, and phone. Utilize your problem-solving skills in a ticketing environment like Service Cloud to ensure customer satisfaction. We seek a detail-oriented tea...

Join Helpware's team in Guadalajara as a Customer Experience Agent. Utilize your advanced English and business vocabulary to collect B2B reviews via recorded phone interviews. This role requires excellent communication skills and proficiency with CRM platforms like Hubspot. Be part of a global co...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, from initial order to refill, via phone, email, and chat. This role requires a customer service expert passionate about helping people in a fast-paced environment. Utilize your skill...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, handling inquiries via phone, email, and chat. This role requires excellent customer service skills and a passion for helping others in a fast-paced environment. Healthcare or startu...

Join our team in Cebu as a Customer Service Representative. Provide excellent first-level support via phone, email, and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and a flexible schedule. Become a product expert while delivering ...

Join our team in Cebu as a Customer Service Data Entry Coordinator. This entry-level role is ideal for a detail-oriented, customer-focused individual. You will manage data entry in SAP/ERP and Salesforce, resolve customer inquiries, and ensure accurate order processing. A high school diploma and ...

Join Helpware as a Portuguese Customer Support Representative in Ukraine. Provide first-class technical support to customers in Portuguese and English using ticketing systems and CRM tools. Enjoy competitive USD-linked pay, medical insurance, and career growth in a global, supportive team.

Join our team in Cebu as a Patient Service Coordinator. This role requires 1+ year of experience in patient coordination or medical reception. You will manage study scheduling, verify insurance, and ensure clinical documentation. Strong English skills, medical terminology knowledge, and multitask...