Fever - Customer Service

Join Fever to shape the future of entertainment as a German Customer Service specialist. Provide excellent support via email, phone, and social media from your home in Spain. Enjoy a young, international team, health insurance, and discounts on cultural events. Fluent German and customer service ...

Join our SSI team as a Support Agent in Madrid. You'll provide crucial operational and administrative support, ensuring smooth processes for magical US experiences. We seek a detail-oriented, English-fluent professional skilled in tools like Jira and Airtable. Enjoy remote work, a collaborative i...

Join our SSI team as a Support Agent in Madrid, supporting magical event experiences across the UK/Nordics. You'll use tools like Jira and Airtable for coordination, admin, and back-office tasks in a fast-paced, remote environment. Fluency in English, strong attention to detail, and a proactive, ...

Join our SSI team as a Support Agent in Madrid. You'll ensure smooth operations for magical US events using tools like Jira and Airtable. This remote role requires fluent English, detail orientation, and a proactive mindset. Enjoy a flexible schedule with growth opportunities in a collaborative, ...

Join our Candlelight LATAM team as a Support Agent in Buenos Aires. Bring magical concert experiences to life in a flexible, hybrid role requiring fluent English & Spanish. You'll manage internal tools, support event operations, and grow within a collaborative, international team.

Join Onebox (Fever Group) as a Client Support Technical Specialist in Barcelona. Provide first-line technical support for our ticketing platform, troubleshooting issues and guiding clients in the sports and entertainment sectors. This hybrid role offers a 6-month contract leading to permanency, p...

Join Fever, the global leader in live entertainment tech, as a Junior Partner Representative in São Paulo. You'll manage partner onboarding, provide dedicated support, and guide partners through our platforms. We seek a detail-oriented professional with 1-2 years' experience, fluent in English an...

Lead a Partner Support team in Mexico City, ensuring operational excellence for Fever's global platform. You will supervise 5-10 agents, monitor KPIs (SLA, CSAT), and drive improvements. Requires 3+ years in support and 1+ year in a leadership role, with strong coaching and analytical skills. Joi...

Lead a dynamic support team in Madrid, ensuring exceptional partner service. You will supervise daily ticket operations, monitor KPIs (SLA, CSAT, QA), and drive performance through coaching. The role requires 3+ years in customer support, including 1+ year in a leadership position. Ideal candidat...