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Network Technician

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Join Brightspeed as a Network Technician in Piggott, supporting central office and field operations. This role requires 3-5 years of switch technician experience and proficiency with fiber/copper networks. You'll maintain critical infrastructure, respond to outages, and enjoy competitive benefits...
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United States , Piggott
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Not provided
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Network Technician

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Join Brightspeed as a Network Technician, maintaining critical Central Office infrastructure. You'll install and support fiber/copper networks and switching equipment, requiring knowledge of cabling practices and safety regulations. This role offers competitive benefits and is based in the United...
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United States
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Not provided
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Product Owner

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Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO experience, skilled in Jira and cross-functional collaboration. Enjoy competitive benefits in...
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Location
United States , Charlotte
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Not provided
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Brightspeed
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Product Owner

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Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO/PM experience in CX platforms, skilled in Jira and stakeholder management. Enjoy competitive ...
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United States , Charlotte
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Not provided
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Supervisor, Field Operations

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Lead a team of technicians in Killeen, TX, delivering superior residential and business telecom services. This role requires 4+ years of telecom team management, expertise in installation, splicing, and union collaboration. We offer competitive benefits including medical, dental, vision, and a 40...
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United States , Killeen, TX
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Not provided
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician in Chambersburg. You will install, maintain, and troubleshoot high-speed internet, video, and voice networks. This hands-on role requires a valid driver's license, physical ability for outdoor work, and completion of technical training. We offer c...
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Location
United States , Chambersburg
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Not provided
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Manager, OCC Reporting & Insights

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Lead analytics and performance management for large-scale Field Operations as a Manager in Charlotte. Translate operational data into strategic insights for executive leadership. Guide a team of analysts using advanced Excel and Power BI to drive decisions. Enjoy competitive benefits including me...
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Location
United States , Charlotte
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Not provided
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician, installing and maintaining high-speed internet, video, and voice networks. This field-based role requires physical ability for outdoor work, ladder use, and varying shifts. We offer competitive benefits including insurance, 401K match, and career...
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Location
United States
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Not provided
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician in Lima, installing and maintaining fiber optic networks. This hands-on role requires physical ability for ladder work, confined spaces, and outdoor conditions in all weather. We offer competitive benefits including insurance, 401K match, and the ...
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Location
United States , Lima
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Not provided
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Senior Manager, Field Operations

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Lead field operations for a major telecom provider in Kernersville. Manage a large team ensuring quality internet, telephony service, and network maintenance. This senior role requires strong leadership, union negotiation experience, and a drive for operational efficiency. We offer competitive be...
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United States , Kernersville
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Manager, Real Estate Facilities Operations

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Lead facility operations for assigned properties, ensuring safety, efficiency, and cost-effective service delivery. This role requires 5-10 years of facilities/project management experience, strong technical building knowledge, and people/vendor management skills. Must reside in AL, GA, MS, SC, o...
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Location
United States , Johnson City
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Not provided
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Government Affairs Operations Analyst

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Join Brightspeed's Government Affairs team in Charlotte as an Operations Analyst. You will manage diverse projects supporting local advocacy and state regulatory initiatives. The role requires strong analytical skills, proficiency in Microsoft Office, and experience in a government affairs enviro...
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Location
United States , Charlotte
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Salary
Not provided
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Brightspeed
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