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Customer Service Technician

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Join Brightspeed as a Customer Service Technician and help build a world-class fiber network. You'll install and maintain high-speed internet, video, and voice services, working outdoors in various conditions. We seek candidates with physical ability for ladder and manual work, a valid driver's l...
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician. You will install, maintain, and troubleshoot high-speed internet, video, and voice networks. This field-based role requires a valid driver's license, physical ability for demanding tasks, and completion of technical training. We offer competitive...
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Network Technician

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Join Brightspeed as a Network Technician, maintaining critical fiber, copper, and switching equipment in Central Offices and field locations. This role requires 3-5 years of switch technician experience, adaptability to all shifts/weather, and strong troubleshooting skills. We offer competitive b...
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United States
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician, installing and maintaining high-speed internet, video, and voice networks. This field-based role requires physical ability for outdoor work, ladder use, and a valid driver's license. We offer competitive benefits including medical insurance and a...
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Location
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Not provided
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician. You will install, maintain, and troubleshoot high-speed internet, video, and voice networks. This field role requires a valid driver's license, physical ability for demanding tasks, and completion of technical training. We offer competitive benef...
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Location
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Brightspeed
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Supervisor, Field Operations

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Lead a skilled team of telecom technicians in the US, ensuring superior installation and maintenance of residential and business services. This role requires strong leadership in a union environment, with expertise in splicing, construction processes, and contractor relations. We offer competitiv...
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United States
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Senior Analyst, Security Operations Center

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Lead advanced threat detection and incident response as a Senior SOC Analyst in Charlotte. This technical leadership role involves mentoring junior analysts, proactive threat hunting, and developing automation. Requires strong analytical skills, scripting proficiency, and experience managing comp...
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United States , Charlotte
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Product Manager

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Lead the development and lifecycle of cutting-edge data & voice products for SMB to Enterprise markets. This Charlotte-based role requires 5+ years in telecom (GPON, SD-WAN) and 3+ years in Product Management. You'll define the product vision, roadmap, and drive launches in a collaborative, fast-...
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United States , Charlotte
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Senior Manager, Community Fiber Expansion

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Lead a dynamic sales team driving fiber internet expansion in Charlotte. We seek a proven sales leader with 3-5 years in telecom or real estate, skilled in business development and team mentorship. You will develop strategies to secure contracts for single-family and multi-dwelling units. Enjoy c...
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United States , Charlotte
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Technical Support Specialist

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Join Brightspeed as a Technical Support Specialist in Arkansas. You will resolve technical issues via phone and chat, supporting FTTP, Data, and VOIP service orders. This role requires telecom experience, Excel proficiency, and strong problem-solving skills. We offer competitive benefits includin...
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United States
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Customer Service Technician

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Join our team as a Customer Service Technician, installing and maintaining high-speed internet, video, and voice networks. This field-based role in the United States requires physical ability for outdoor work, ladder use, and a valid driver's license. We offer competitive benefits including medic...
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Location
United States
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Not provided
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Brightspeed
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Customer Service Technician

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Join Brightspeed as a Customer Service Technician, installing and maintaining high-speed internet, video, and voice networks. This field-based role in the United States requires physical ability for outdoor work, a valid driver's license, and basic computer skills. We offer competitive benefits i...
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Location
United States
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Salary
Not provided
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Brightspeed
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