Brightspeed - United States, Hybrid work

Lead our customer advocacy as Director of Customer Success in Charlotte. You will own the complaint and executive escalation strategy, driving systemic improvements. This role requires 8+ years in CX, leadership in escalations, and strong cross-functional influence. We offer competitive benefits ...

Lead the strategic evolution of copper-based telecom products and next-gen FWA solutions in Charlotte. This senior role requires 8+ years of product management and deep technical expertise in legacy network technologies. You'll develop long-term portfolio strategy, drive modernization, and collab...

Lead our eCommerce creative team as a UX/UI Design Manager in Charlotte. You will manage designers and copywriters, collaborating cross-functionally to deliver exceptional user experiences. We seek a strategic leader with 2+ years of experience, expertise in Figma, and a user-centered design appr...

Lead enterprise-wide transformation initiatives in Charlotte, driving measurable value in the telecom sector. This senior role requires 10+ years in top-tier consulting or corporate strategy, with a proven track record in large-scale change. You will partner with executives to solve complex probl...

Lead demand generation strategy and cross-channel marketing initiatives to drive subscriber growth at Brightspeed. This senior leadership role in Charlotte requires 10+ years of experience, expertise in digital marketing KPIs, and a proven ability to lead high-performing teams. We offer a competi...

Join Brightspeed as a Planning Engineer in Charlotte. You will support legacy TDM and new VoIP platforms, including fiber voice and SIP-trunking. Key duties involve high-level planning, cost estimation, and collaborating on engineering designs. We seek candidates with 5-8 years of telecom experie...

Lead a team of Lab Engineers in Kansas City, ensuring high-quality testing of network devices and software. This management role requires telecom expertise, strong project leadership, and a passion for innovation. We offer competitive benefits including insurance, 401K match, and a collaborative ...

Seeking an experienced Business Manager in Charlotte to lead key projects for our Enterprise & Wholesale unit. You will drive go-to-market initiatives, product launches, and revenue assurance while partnering with senior leadership. The role requires 10+ years in business management, C-level advi...

Lead transformative initiatives as a Business Process Transformation Manager at Brightspeed. Drive growth and technical efficiencies within the Enterprise & Wholesale unit, leveraging your 10+ years of telecom experience. You will redesign systems, manage strategic projects, and collaborate with ...

Lead data-driven strategy as a Manager of Reporting for Enterprise & Wholesale in Charlotte. You will create financial models, analytical reports, and interactive dashboards using Power BI, SQL, and advanced Excel. This role requires 10+ years of analytics experience and offers competitive benefi...

Seeking a driven Wholesale Account Director in Charlotte to grow our telecom sales. You will identify new opportunities, manage key accounts, and exceed revenue quotas. This role requires 5+ years of telecom sales experience and 50% travel. We offer competitive benefits including medical, dental,...

Lead Operational Readiness for telecom innovation at Brightspeed in Charlotte. Utilize your 5+ years of network experience and project management skills to ensure platform and process integration success. Drive testing, Go/No Go decisions, and deployment support with competitive benefits.