Brightspeed - United States, Hybrid work

Join Brightspeed as a Senior Operations Engineer for Voice Switching Support in Charlotte. This role demands deep expertise in legacy DMS-10 platform architecture, troubleshooting, and hardware provisioning. You will provide technical leadership, ensure network reliability, and mentor support tea...

Lead a cross-functional operations team in Charlotte, ensuring excellence in project delivery and customer service. You will supervise up to 20 employees, drive performance through coaching, and utilize data for process improvement. This role requires strong leadership, experience in dynamic envi...

Lead a cross-functional operations team in Charlotte, ensuring excellence in project delivery and customer service. This supervisory role requires strong leadership, coaching skills, and experience in dynamic, high-volume environments. We offer competitive benefits including medical, dental, visi...

Join Brightspeed as a Senior Small Business Account Executive in Charlotte. Drive new logo acquisition and revenue growth in an assigned territory via consultative telesales. Leverage your 3+ years of sales experience to sell full product lines and retain key accounts. Enjoy competitive benefits ...

Lead a team of telecom technicians in Martinsville, ensuring superior installation and maintenance of residential/business services. This supervisory role requires 4+ years of telecom team leadership, splicing knowledge, and union environment experience. We offer competitive benefits, a 401K matc...

Lead the Network Operations and Architecture PMO in Charlotte. Manage a portfolio of technical and operational projects for Network and Security Operations Centers. Requires 8+ years of project management and a strong telecom technical background. We offer competitive benefits including medical, ...

Lead digital self-service strategy to boost customer value and retention for a broadband provider. You will own the roadmap for account management, Wi-Fi tools, and online support, using data to personalize journeys and drive upgrades. This Charlotte-based role requires 5+ years in eCommerce or d...

Join Brightspeed as a Network Engineer, Outside Plant in Stephenville, TX. Design and engineer OSP projects for FTTx, rehab, and developments using tools like AutoCAD and NDS. This role requires 8+ years of telecom OSP experience and expertise in planning, permits, and budgeting. We offer competi...

Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO experience, skilled in Jira and cross-functional collaboration. Enjoy competitive benefits in...

Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO/PM experience in CX platforms, skilled in Jira and stakeholder management. Enjoy competitive ...

Lead analytics and performance management for large-scale Field Operations as a Manager in Charlotte. Translate operational data into strategic insights for executive leadership. Guide a team of analysts using advanced Excel and Power BI to drive decisions. Enjoy competitive benefits including me...

Join Brightspeed's Government Affairs team in Charlotte as an Operations Analyst. You will manage diverse projects supporting local advocacy and state regulatory initiatives. The role requires strong analytical skills, proficiency in Microsoft Office, and experience in a government affairs enviro...