Support Analyst Jobs

Join Citi's Tech team in Warsaw as an AI and DevOps Technical Support Analyst. You will support critical platforms using OpenShift, Kubernetes, and CI/CD tools to ensure stability and resilience. This role requires 6-8 years of experience in technical support and operations, with strong scripting...

Join our team in Pune as an Applications Support Senior Analyst. This role requires 5-8 years of app support experience, including knowledge of Big Data technologies like Hadoop and Kafka. You will provide critical technical support, drive stability improvements, and manage risk for Citi Applicat...

Join TxODDS as a Product Support Analyst in London. Provide expert second-line support and ensure timely issue resolution for our sports data products. You will specialize in All Sported, manage releases, and collaborate with technical teams. Ideal candidates have sports betting knowledge, techni...

Join our team in Draper, Utah, as a Help Desk/Desktop Support Analyst on a long-term contract. Provide expert technical support, troubleshoot Windows 11 issues, and manage service desk tickets. We offer comprehensive benefits including medical, dental, vision, and a 401(k) plan for qualified cand...

Join our team in Easton, Maine, as a Help Desk/Desktop Support Analyst. Provide Tier II support, troubleshooting complex hardware, software, and network issues. Requires 3+ years' experience with Windows/macOS, Active Directory, and Office 365. This long-term contract role offers comprehensive be...

Join our IT team in Llangefni as an IT Support Analyst. Provide essential support for Windows OS, Office365, and hardware, ensuring SLA targets are met. This role requires a formal IT qualification or 2+ years' experience, a full UK driver's licence, and strong problem-solving skills. Enjoy compe...

Join our team as an Application Support Analyst in Atlanta. You will provide critical production support and develop enterprise applications using AWS, SQL, and NoSQL. This role offers a comprehensive benefits package including health coverage, 401(k) match, and incentive programs.

Lead Application Support Technology Analyst role in Pune. Seeking an SME with 8+ years' experience in app support, configuration, and problem-solving. You will ensure system stability, drive improvements, and provide expert technical and business support. Functional knowledge in Credit Risk or Ma...

Seeking a Senior Tech Support Analyst in Pune, India. Utilize your 2-4 years of experience in technical support and proficiency with Freshdesk to manage dealer inquiries and resolve routine issues. You will perform accurate data updates, leverage AI tools for efficiency, and ensure meticulous doc...

Seeking a hands-on Production Support Analyst for a fast-growing New York Financial Firm. The role requires strong SQL, application support in a Trading environment, and Windows expertise. Ideal candidates will have scripting skills in Python or PowerShell and a solid financial background. This i...

Seeking a hands-on Yardi Application Support Analyst in Oakland, CA. You will be the primary owner for user support, ticket resolution, and small enhancements in a legacy Yardi v7 environment transitioning to Elevate. Ideal candidates have production Yardi experience, understand housing workflows...

Join Citi in Heredia as an Apps Support Intermediate Analyst. Provide vital technical and business support for applications, acting as a key liaison between users and technology teams. Utilize your 5-9 years of experience in problem management and process improvement within financial markets. Thi...

Join our team in New York as a Desktop Support Analyst for a long-term contract. You will provide vital technical support, troubleshooting Windows 10, Active Directory, and hardware issues. This role requires strong imaging/deployment skills and offers comprehensive benefits including medical, de...

Join our team in Washington, DC, as a Help Desk/Desktop Support Analyst. Provide first-line technical support, troubleshoot Windows 10 and hardware issues, and manage Active Directory. This long-term contract role offers comprehensive benefits and a collaborative IT environment.

Join our team in Philadelphia as a Help Desk/Desktop Support Analyst. This long-term contract role is ideal for entry-level professionals, providing hands-on experience with Windows 10/11, Active Directory, and hardware troubleshooting. You will support the Windows 11 migration and resolve IT tic...

Join our team in Tampa, FL, as a Desktop Support Analyst. Provide Level 2 technical support for Windows, macOS, and Office365 in a fast-paced environment. This long-term contract role requires strong troubleshooting skills and offers comprehensive benefits.

Join Citi in São Paulo as an Ops Support Analyst 2. This intermediate role provides key operations support, including account maintenance, documentation, and serving as a vital liaison between teams. The ideal candidate is detail-oriented, proficient in Microsoft Office, and excels in a fast-pace...

Join Citi's high-performing team in Pune as an Applications Support Senior Analyst. You will maintain critical Reference Data Applications using the latest AI and automation. The role requires 5+ years of enterprise support expertise in Unix, scripting, monitoring, and containerization. Drive sta...

Lead production support for Citi's critical Reference Data Applications in Pune. This senior role requires 8+ years' expertise in Unix, scripting, monitoring tools, and databases. You will mentor a team, drive automation, and ensure stability for high-visibility systems.

Lead Production Support for critical applications in Irving, using your 10+ years of expertise in operations, cloud (ECS), and monitoring tools. You will drive stability, resolve incidents, and leverage Gen AI for improvements. This role offers comprehensive benefits and requires strong skills in...