Support Analyst I Jobs

Join our team in Houston as a Benefits Support Analyst. You will leverage your 3+ years of expertise in 401k, COBRA, and claims administration to support clients and enhance our software. This role involves resolving tickets, conducting user training, and ensuring quality assurance. We offer comp...

Join our team in Torrance as an Operations and Production Support Technical Analyst. Utilize your 5+ years of experience with Java, Spring Boot, and cloud services (AWS) to monitor systems and resolve critical issues. You will lead troubleshooting, ensure SLA compliance, and collaborate across te...

Join our team in Sun Valley as a Technical Support Analyst III. You will provide advanced systems support, manage IT projects, and act as a key liaison with stakeholders and vendors. This role involves analyzing operations, facilitating deployments, and mentoring staff. We offer comprehensive ben...

Join our client in Austin as an End User Support Analyst. This contract-to-hire role requires expertise in Office 365, Active Directory, and remote support tools like Bomgar. Provide vital phone, webchat, and in-person IT support in an innovative environment. Benefits include medical, dental, vis...

Join our team in West Sacramento as a Desktop Support Analyst. Provide technical assistance for Windows and Mac devices, managing Active Directory and Google Suite support. Utilize your troubleshooting skills for hardware and software issues. We offer comprehensive benefits including medical, den...

Join our team in Houston as a Tradefloor Support Analyst. Provide vital Tier 1 & 2 global IT support, utilizing ServiceNow and Office 365. This role requires strong problem-solving skills and trade floor operations knowledge. We offer comprehensive benefits including medical, dental, and a 401(k)...

Join our global team in Bengaluru as a Senior Tech Support Analyst for AV Systems. Provide expert-level support for macOS, SaaS apps, and video conferencing, while managing corporate AV engineering and IT projects. Leverage your 6+ years of IT experience in a dynamic role with cross-team collabor...

Join our Platform Services Team as a Semi-Senior Platform Engineer in Heredia, Costa Rica. Provide critical third-line support and engineering for mission-critical LATAM applications within a global financial environment. Utilize your 2-5 years of engineering experience to troubleshoot complex is...

Join Citi's global team in Belfast as an Applications Support Senior Analyst. You will provide critical technical and business support for Trade and Working Capital applications, ensuring stability and driving improvements. The role requires 7-8 years of experience, strong Oracle SQL/Linux skills...

Join Citi in Belfast as an Applications Support Analyst for Spread Products. Provide first-line technical and business support to trading desks, utilizing ITIL practices. This role offers exposure to financial markets technology, disaster recovery, and process improvement. Benefits include 27 day...

Join Citi's Applications Support team in Mumbai as a Production Support Analyst. You will provide frontline support for critical finance and risk applications, ensuring high availability. The role requires 2-4 years of experience with Unix/Linux, SQL databases, and incident management. This is a ...

Join our team in Bucharest as a Support Analyst L2 with French. You will manage banking service incidents, support Level 1 & 3 requests, and ensure application stability. We seek a proactive professional with incident management experience and fluency in French. Enjoy benefits like a medical subs...

Seeking an experienced Applications Support Senior Analyst in Pune. Provide vital L2/L3 support for critical business applications, ensuring system reliability and minimal disruption. This role requires 10+ years' support experience, strong troubleshooting skills, and the ability to collaborate a...

Join our team as a Desktop Support Analyst for a long-term, on-site contract in Phoenix, Arizona. Provide Level 2 support, managing tickets and troubleshooting hardware (Dell/Apple), Active Directory, and backup systems. This role offers comprehensive benefits including medical, dental, vision, a...

Join our team in San Francisco as a Desktop Support Analyst. Provide exceptional Tier 1 IT support for PC/Mac systems in a hybrid environment, utilizing Active Directory and Cisco. This long-term contract role offers competitive benefits and the chance to support creative professionals using tool...

Join our HR Operations team in Heredia, Costa Rica, as a Support Analyst. This entry-level role provides vital customer support on HR topics like benefits and HR systems. Ideal candidates have customer service experience, strong English skills, and proficiency in Microsoft Office. We offer best-i...

Join our Belfast team as a Production Support Analyst. Provide vital technical and business support for critical Citi applications, ensuring stability and compliance. You will analyze risks, manage issues, and collaborate with technology teams for effective solutions. Ideal for those with financi...

Join Citi in London as an Application Support Analyst. Provide vital technical and business support for Equities trading applications, covering shifts from 7 am to 5 pm. Utilize your 2-5 years of experience in problem-solving, process improvement, and financial markets knowledge. Enjoy a role wit...

Join our team in Taguig as an Ops Support Analyst. This role requires US retail banking experience, proficiency in Microsoft Office, and strong organizational skills. You will manage vendor setups, access controls, and compliance reviews using Fieldglass. We offer an equal opportunity workplace w...

Join our team in Robbinsville, NJ as a Desktop Support Analyst. Provide critical technical support, troubleshoot Cisco/Citrix/Dell systems, and manage network security. This role offers flexible hours, mentorship duties, and comprehensive benefits including medical and 401(k). Be the key to ensur...