Support Analyst I Jobs

We are seeking a Junior L1 Support Analyst in Guadalajara, Mexico, to provide first-line support for chatbot systems. This role requires strong English communication skills, a problem-solving mindset, and the ability to manage ticketing systems. You will handle user inquiries, monitor chatbot int...

We are seeking a skilled Help Desk/Desktop Support Analyst to provide Tier 1 and Tier 2 support in Mendota Heights. You will troubleshoot hardware and software issues in a Windows 11 environment, manage Lenovo laptop repairs, and handle Active Directory user accounts. Experience with Microsoft In...

We are seeking a skilled Help Desk/Desktop Support Analyst in Riverview, US. You will provide hands-on technical support, resolving hardware, software, and network issues while managing service desk tickets. Ideal candidates possess an Associate’s degree, 2+ years of IT support experience, and pr...

Seeking a detail-oriented **Hardware Management Support Analyst** for a long-term contract in **Golden Valley, Minnesota**. You will manage the lifecycle of enterprise laptops and peripherals, from provisioning and deployment to recovery. Ideal candidates possess strong organizational skills, a c...

Seeking an experienced **Second Line Support Analyst** in **West Sussex** to provide onsite and remote desktop support. You will manage L2 incidents, troubleshoot Windows 10-11, M365, and hardware, while ensuring SLA adherence. Ideal candidates have 2-3 years of IT support experience, strong comm...

Join Citi as a Fixed Income Rates eTrading Production Support Senior Analyst (AVP) in London. Provide critical technical and business support to Front Office traders, managing G10 and Local Markets applications. Leverage your expertise in Linux, SQL, and automation to drive engineering initiative...

Senior Application Support Analyst needed in London to join a mission-driven Investment Management firm. Leverage 5+ years of Financial Services experience to own end-to-end support for Azure, O365, and Investment Systems. This role offers L1-L3 support, vendor management, and cross-functional st...

Join Citibank's team in Chennai as a Customer Support Analyst for ATM Services. You will monitor ATMs, manage tickets end-to-end, and collaborate with global tech teams and vendors. This role requires excellent English communication, shift flexibility, and strong problem-solving skills in a fast-...

Seeking an **Applications Support Technology Lead Analyst** in **Pune or Chennai, India**. This strategic role requires 10-12 years of IT experience with **Java, Python, Angular, Spring Boot**, and **Oracle/MS SQL Server** expertise. You will lead complex system enhancements, resolve high-impact ...

Join Citi’s EES team in Mississauga as an Electronic Trading Application Support Analyst. Provide first-line support for global Futures trading platforms, onboard e-trading clients, and manage trading limits. Requires 5+ years of experience in Listed Derivatives, e-Trading client services, and mi...