Success Manager Jobs

Join a fast-moving startup as a Senior Customer Success Manager in New York City. You will define our customer onboarding and support processes from the ground up, acting as the primary point of contact for implementation and technical support. Partner with leadership and Engineering to troublesh...

Join Vantage as a Customer Success Manager and be the trusted technical expert for our diverse B2B SaaS clients, from startups to enterprises. You will manage key accounts, conduct training, and champion customer needs internally. This role requires strong communication, emotional intelligence, a...

Join Rogo as a Customer Success Manager in NYC. Drive adoption, value, and revenue growth for enterprise fintech clients in high finance. Leverage 3-5+ years of experience managing portfolios, renewals, and strategic upsell opportunities. Be the primary partner ensuring client ROI and success.

Join Nooks as a Customer Success Manager for SMB accounts. You will manage a portfolio of 150+ B2B SaaS clients, focusing on onboarding, proactive support, and driving renewals. Ideal candidates have 1+ years of CSM and SDR experience with sales tech stacks. This remote role requires EST/EMEA hou...

Drive customer success and growth as a Commercial Customer Success Manager at Nooks. You will manage a portfolio of ~75 B2B SaaS accounts, focusing on onboarding, proactive adoption, and renewals. Leverage your sales tech stack expertise to maximize value and ensure customer delight. This US-base...

Seeking a strategic Customer Success Operations Manager to define and scale systems for a high-growth SaaS team. You will own post-sales performance, customer health metrics, and operational execution using tools like HubSpot. This senior individual contributor role partners with CS leadership to...

Join Sentry as a Technical Customer Success Manager in San Francisco or Toronto. Leverage your 5+ years of customer-facing experience and technical expertise in DevOps and application monitoring. Drive customer onboarding, adoption, and expansion as a trusted product expert, collaborating with cr...

Lead strategic relationships and drive growth for MoeGo's top enterprise clients in the pet care industry. You will engage C-suite executives on business impact while ensuring operational adoption across multi-location businesses. This senior role requires 7+ years in Enterprise Customer Success ...

Join Filigran as a Senior Customer Success Manager, based remotely in the UK. You will own the full customer lifecycle for EMEA clients in the cybersecurity sector, leveraging your technical aptitude with tools like OpenCTI. Enjoy a remote-first culture with competitive pay, equity, and flexible ...

Drive customer success for a leading B2B EdTech platform in Tokyo. Leverage your 2+ years of B2B CSM experience and bilingual skills (English/Japanese) to onboard clients, analyze data, and ensure learner achievement. Join a global, collaborative team to build the CS program and make a major impact.

Join our remote-first team in Saudi Arabia as a Senior Customer Success Manager. Guide and grow relationships with cybersecurity clients across the Middle East, leveraging your SaaS and threat intelligence expertise. You will own the full customer journey, ensuring success and driving expansion. ...

Join our remote-first team in Germany as a Senior Customer Success Manager for EMEA. Leverage your 5+ years of cybersecurity experience to manage the full customer lifecycle and drive adoption. You will act as a trusted advisor, ensuring client success with tools like OpenCTI. Enjoy competitive p...

Join KAYAK, part of Booking Holdings, as an Associate Client Success Manager in São Paulo. You will manage digital advertising partnerships, optimize campaigns, and drive client renewals. The role requires 3-5 years of digital ad experience, native Portuguese, and excellent English. Enjoy benefit...

Join Nooks as a Commercial Customer Success Manager in San Francisco. You'll manage a portfolio of ~75 B2B SaaS accounts, driving adoption, value, and successful renewals. Ideal candidates have 2+ years of CSM experience, sales tech stack expertise, and a proactive, data-driven approach. Enjoy co...

Join our team as a Lifecycle Legal Engineer in San Francisco or NYC. This technical, customer-facing role drives deep product adoption and value for our B2B SaaS clients. You'll leverage your 3+ years of experience in technical account management and a passion for CLM or legal ops. We offer compr...

Join a pioneering San Francisco startup as a Mid-Market Customer Success Manager. You'll build executive relationships, drive renewals, and unlock expansion for a growing customer portfolio. We seek a strategic, hands-on professional with 3+ years in customer-facing, operational roles. Enjoy stoc...

Join Double, a Y Combinator-backed SaaS startup in New York, as a Customer Success Manager. You will onboard and expand accounts for bookkeeping firms, driving high trial-to-paid conversion. We seek 2-3 years of early-stage SaaS experience with a passion for process and customer-centricity. Enjoy...

Join Immersive as a Senior Enterprise Customer Success Manager in Germany. You will guide key cybersecurity clients through onboarding, adoption, and expansion, ensuring their strategic success. This role requires fluent German, SaaS experience, and a proven track record in customer lifecycle man...

Join Zip as a Strategic Customer Success Manager (Technical Account Management) in Toronto. Leverage your 5+ years of B2B SaaS and customer success experience to drive adoption and value for a diverse portfolio. Act as a trusted procurement advisor, partnering with engineering and clients to opti...

Join our team as a Client Success Manager in Crowborough, UK. This unique role combines proactive sales with relationship management to grow revenue from existing accounts. We seek a KPI-driven, organised professional with proven sales and communication skills. Enjoy a 4-day working week while re...