Success Lead Jobs

Lead Client Success Analyst role in New York. Apply your deep technical expertise in SaaS and problem-solving to manage complex client cases and influence product strategy. Enjoy a flexible work environment, comprehensive benefits, and equity options while driving innovation in sustainable energy...

Lead and scale a high-performing Customer Success team in London, driving partner growth and retention for Treatwell. You'll hire, coach, and develop talent while using data to refine strategy and reduce churn. Enjoy a hybrid model, 28 days holiday, mental health support, and a benefits platform.

Lead a high-performing Customer Success team in the DACH region for a revolutionary market research platform. Leverage your 5+ years of industry expertise and leadership skills to coach CSMs, drive client success, and shape strategic processes. Enjoy flexibility, a mobility budget, and work from ...

Join Great Minds as a Success Lead, supporting K-12 districts in the US with curriculum implementation. You will manage strategic partnerships, develop plans for Eureka Math and Wit & Wisdom, and deliver on-site leadership consulting. Requires 7+ years in education, including school leadership an...

Lead the QA workstream for a major SAP SuccessFactors implementation in Gainesville. You will manage test planning, defect processes, and risk-based scoping while coordinating execution and workshops. This role requires 3+ years of SuccessFactors and test management experience to ensure project q...

Join LeverX as a Lead SAP SuccessFactors Consultant. You will design and configure global solutions, specializing in modules like Employee Central and Recruiting. This role requires 5+ years of experience and offers career growth with cutting-edge projects, internal training, and flexible work po...

Lead Client Success for a growing AdTech firm in New York. You will manage post-IO to wrap-up campaigns, ensuring a premium client experience for renewals. Requires 4+ years in digital advertising, DSP/DMP proficiency, and strong client-facing skills. Enjoy unlimited PTO, comprehensive health ben...

Lead Customer Success Analytics for Optimizely's innovative MarTech platform. Utilize SQL, Python/R, and BI tools to derive actionable insights from customer data, driving retention and growth strategies. This London-based role requires 5+ years' experience, including 3+ in SaaS Customer Success ...

Lead a high-performing Customer Success team in London, driving NRR, retention, and expansion for UK&I SaaS accounts. As a player-coach, you'll manage key accounts while coaching and developing talent. This role requires 10+ years in SaaS CS, 5+ in people leadership, and a passion for building a ...

Lead a high-performing Customer Success team in Western Europe (DACH/France/BENELUX) as a strategic player-coach. Drive NRR, retention, and expansion by managing key accounts and coaching CSMs. Requires 10+ years SaaS experience, deep regional expertise, and a passion for developing talent. Enjoy...

Lead Customer Success Manager role for a fast-growing global e-commerce brand. Oversee support operations, mentor a team, and drive automation projects. Requires 4+ years in e-commerce/DTC support management and proficiency with Gorgias and Shopify. Enjoy a collaborative culture and a clear path ...

Lead customer success for a cutting-edge accounting ERP platform in NYC. This hands-on role requires 4+ years of ERP/accounting experience, technical SQL/Excel skills, and a proven ability to translate finance needs into system workflows. Enjoy significant equity, full benefits, and a collaborati...

Lead our Global Customer Success team in Munich, delivering exceptional post-sale support and value realization for enterprise clients. This high-visibility role requires 10+ years of SaaS leadership experience and managing global, matrixed teams. You will drive customer adoption, technical healt...