Success Lead Jobs

Lead a high-performing Customer Success team in India, driving retention, expansion, and NRR goals. Act as a player-coach, managing key accounts and modeling best practices in post-sales cycles. Foster an innovative culture with growth paths, learning stipends, and flexible co-working benefits.

Lead Customer Success Manager role at an early-stage AI PropTech startup. Drive client retention, expansion, and pilot-to-paid conversion for an innovative property management platform. Build the CS function from the ground up in London, leveraging your 4+ years of SaaS experience and technical f...

Lead Customer Success Account Manager role in Germany. Drive strategic enterprise customer outcomes with Microsoft's cloud and IT services. Requires a degree and several years of customer-facing consulting or portfolio management experience. Automotive/Manufacturing industry knowledge and Azure c...

Lead a team and drive regional growth in this senior commercial role. Based in Hawke's Bay or Wellington, you will own the Central & Capital territory, focusing on practitioner engagement, adoption, and revenue. Your blend of hands-on leadership and strategic accountability will directly impact b...

Lead the Customer Success team at Dataroid, a top digital analytics platform in Istanbul. Use your 6-10 years of B2B experience in data analysis and team leadership to drive client growth strategies. Enjoy benefits like remote work, health insurance, and a culture focused on learning and developm...

Lead Customer Success for a global AI chatbot SaaS platform in Mohali. Utilize your 5-7 years of SaaS experience and technical expertise in APIs to drive onboarding, support excellence, and team leadership. Enjoy flexible hours, a growth culture, and shape the customer journey for a cutting-edge ...

Lead a team of success coaches to improve student outcomes through data-driven strategies and mentorship. This Austin-based remote role requires 4+ years in student support and 3+ years in leadership. Enjoy full benefits, equity, and the chance to make a direct impact in education.

Lead Customer Success and Project Delivery for a key initiative at Learn.ink. Based in Nairobi, you will manage a portfolio of East African enterprise clients and pilot new AI features. This hybrid role requires 5+ years of experience, strong project management, and a passion for impactful tech i...

Lead our new Customer Success team in Munich, shaping its strategy and culture from the ground up. You will hire, coach, and inspire a team of CSMs, driving customer value and revenue growth for our B2B FinTech. Requires proven leadership experience, SMB SaaS expertise, and fluency in German & En...

Lead a team of success coaches to improve student outcomes in Atlanta. Use your 4+ years of experience and data-driven strategies to boost retention and engagement. Enjoy hybrid work, full benefits, and the chance to make a real impact in a mission-driven environment.

Lead our Client Success team in Brooklyn, NY, driving utility programs for grid innovation. You'll manage key client relationships and cross-functional projects in the renewable energy sector. Enjoy full medical coverage, 401(k) match, and flexible scheduling in this pivotal role.

Drive customer success and adoption for Enterprise and Mid-Market clients in New York or Chicago. As an Implementation Lead, you will onboard new products, expand solution usage, and ensure long-term retention. This role requires 3+ years in a client-facing or project management role, partnering ...

Lead our Customer Success team in the United States, driving customer adoption and value realization. You will mentor CSMs, manage escalations, and champion white-glove service. We seek a proven leader with deep CSM expertise and a passion for coaching and team development.

Lead Client Success Analyst role in New York. Apply your deep technical expertise in SaaS and problem-solving to manage complex client cases and influence product strategy. Enjoy a flexible work environment, comprehensive benefits, and equity options while driving innovation in sustainable energy...