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Senior Operations Manager Jobs

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Senior Manager, CX Operations
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Lead CX Operations strategy at Glean in San Francisco. This hands-on role designs scalable playbooks, automated workflows, and reporting to power the post-sales engine. You'll need 5+ years in B2B SaaS GTM ops, with expertise in systems impacting retention and expansion. Enjoy full benefits, stip...
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United States , San Francisco
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200000.00 - 240000.00 USD / Year
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Glean
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Senior Service Operations Manager
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Lead Service Excellence as a Senior Service Operations Manager in Leicester. Drive ITIL-based service delivery, managing the Service Desk and In-Store Tech teams for a leading retailer. Utilize your retail experience and problem-solving skills to support ambitious growth and high-performing teams.
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United Kingdom , Leicester
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Not provided
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Selfridges
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Operations Senior Manager – Enterprise Print & Distribution
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Lead day-to-day operations for the Enterprise Print & Distribution team in Hyderabad. Drive productivity and quality while managing performance metrics and stakeholder relationships. Requires 13+ years' experience, strong leadership, and expertise in content management tools.
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India , Hyderabad
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Not provided
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The Cigna Group
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Senior Manager, Clinical Biomarker Operations
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Lead biomarker operations for clinical trials in a dynamic Boston biotech. You will manage sample logistics, vendor oversight, and data delivery from collection to analysis. Requires 3+ years' experience in biomarker operations and CRO management. Join a collaborative team with competitive compen...
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United States , Boston
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160000.00 - 175000.00 USD / Year
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Apogee Therapeutics
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Senior Product Operations Manager
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Join Abridge as a Senior Product Operations Manager in San Francisco. Drive operational excellence, build scalable systems, and enable product teams to focus on user value. This high-impact role requires 3-5+ years in strategy, ops, or consulting, with strong analytical and cross-functional skill...
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United States , San Francisco
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181900.00 - 214000.00 USD / Year
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Abridge
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Senior Operations Manager, Underwriting
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Join Figure as a Senior Operations Manager, Underwriting in Charlotte. Lead underwriting processes for diverse loan products, including Self-Employed, Trusts, and DSCR loans. This role requires 5+ years of experience, people management skills, and offers excellent benefits like comprehensive heal...
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United States , Charlotte
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97680.00 - 122100.00 USD / Year
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Figure
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Senior Sales Operations Manager
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Lead the strategy and scaling of Apollo's BDR program in this critical senior operations role. You will own the outbound funnel, drive cross-functional alignment, and forecast pipeline with high accuracy. This US-based position requires deep B2B sales ops expertise and offers equity, comprehensiv...
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United States
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155000.00 - 185000.00 USD / Year
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Apollo.io
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Senior Sales Operations Manager
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Join Apollo's Revenue Operations team as a Senior Sales Operations Manager in Canada. Drive outbound pipeline growth by designing campaigns and leveraging AI tools like Apollo.io. This role requires 5+ years of SaaS sales ops experience and a focus on boosting rep productivity. Enjoy a culture of...
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Canada
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Not provided
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Apollo.io
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Senior GTM Operations & Analytics Manager
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Seeking a Senior GTM Operations & Analytics Manager to join our RevOps team. You will build scalable analytics frameworks, derive actionable insights, and optimize processes to drive global marketing and sales performance. This builder/operator role requires 5+ years in Revenue Operations, advanc...
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United States
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116000.00 - 174000.00 USD / Year
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Matillion
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Senior Manager, Technology Operations
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Lead technology operations to optimize frontline associate performance in Bentonville. Drive productivity and quality gains by leveraging data, AI tools, and cross-functional collaboration with Learning and Quality teams. Requires 6+ years in performance enablement and translating insights into o...
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United States of America , Bentonville
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90000.00 - 180000.00 USD / Year
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Walmart
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Repairs Senior Operations Manager
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Lead our London repairs operations as a Senior Operations Manager. Drive commercial success and efficiency in property maintenance and response repairs. Enjoy benefits like flexible working, generous pension, and health packages. Join a collaborative team dedicated to exceptional customer service.
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United Kingdom , London
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73000.00 - 81400.00 GBP / Year
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Abri
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Senior Manager Defence Operations
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Lead secure network and security operations for UK Critical National Infrastructure. This senior role requires extensive telecoms experience, DV clearance, and expertise in fixed/mobile core networks. You will manage NOC/SOC teams, ensure SLAs, and drive strategic improvements. Excellent salary, ...
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United Kingdom , Farnborough
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Not provided
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Vodafone
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Managed Security Services Operations Senior Specialist
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Join our team in Ankara as a Managed Security Services Operations Senior Specialist. You will manage corporate security equipment (Checkpoint, Palo Alto, etc.) and resolve critical customer incidents. The role requires 4+ years of network security experience, deep firewall/VPN expertise, and rele...
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Türkiye , Ankara
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Not provided
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Vodafone
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Senior Operations Manager
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Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...
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United States , Nashville, TN; Atlanta, GA; Charlotte, NC
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70000.00 USD / Year
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Helpware
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Senior Manager, Merchandising Strategy and Operations
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Drive operational excellence for a scaling merchandising team in this high-impact Senior Manager role. You will design systems, optimize processes, and build data infrastructure to unlock team performance. This remote US position offers competitive salary, equity, and comprehensive benefits.
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United States
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131347.00 - 157700.00 USD / Year
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Babylist
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Flex Senior Manager - Marketing Analytics Operations
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Lead the technical upgrade of SQL, Python, Tableau, and Power BI assets for Marriott's digital transformation in Bethesda. This temporary senior role blends hands-on coding with project management, guiding a team member and collaborating with stakeholders. Requires 6+ years in analytics, includin...
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United States , Bethesda
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48.26 - 69.75 USD / Hour
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Marriott Bonvoy
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Senior Operations Manager
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Lead ecommerce and retail distribution operations for adidas in Wilkes-Barre. Drive efficiency, manage budgets, and improve customer experience using your 7+ years in supply chain. Enjoy a hybrid schedule, competitive benefits, and impact the future of a global brand.
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United States , Wilkes-Barre
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Not provided
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Adidas
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Senior Multi Site Estates Operations Manager
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Lead multi-site operational teams for a major NHS Trust in Shrewsbury. Manage estates, engineering systems, and refurbishment projects to NHS standards. Requires a degree, H&S training, and proven experience managing senior teams and budgets. A NEBOSH certificate is highly desirable.
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United Kingdom , Shrewsbury
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42.73 GBP / Hour
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Vox Consultants
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Senior Operations Manager
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Lead Hard FM operations for a key healthcare client in Greater London. This senior role requires strategic management of teams, budgets, and subcontractors to drive service excellence and compliance. Enjoy a competitive package with car allowance while making a direct impact in a critical environ...
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United Kingdom , Greater London
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70000.00 - 75000.00 GBP / Year
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Boden Group
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Senior Manager, Sourcing Operations
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Lead strategic sourcing operations in Jakarta, driving agility and digitalization across our supply base. You will manage factory relationships and KPIs, ensuring competitive and clean production. This senior role requires 7+ years in manufacturing management, strong leadership, and fluency in En...
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Indonesia , Jakarta
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Not provided
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Adidas
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Senior Operations Manager jobs represent a critical leadership tier within organizations, responsible for the strategic oversight and execution of core business functions that drive efficiency, quality, and growth. Professionals in these roles are the architects of operational excellence, translating high-level business objectives into actionable plans and measurable results. They serve as the vital link between executive strategy and frontline execution, ensuring that every process, team, and resource is aligned to achieve organizational goals. For those seeking to impact an organization's foundational performance, Senior Operations Manager positions offer a challenging and rewarding career path at the heart of business success. The typical remit of a Senior Operations Manager is broad and multifaceted. Core responsibilities generally encompass the end-to-end management of operational workflows, including process design, optimization, and continuous improvement initiatives. They are accountable for key performance indicators (KPIs) such as productivity, cost management, quality assurance, and service delivery. A significant part of the role involves leading and developing large or multiple teams, fostering a high-performance culture, and mentoring future leaders. Furthermore, Senior Operations Managers are tasked with ensuring strict compliance with industry regulations and internal policies, managing risk, and upholding safety standards. They act as senior escalation points during major incidents or disruptions, leading crisis management and recovery efforts with decisive action. Strategic planning is also a cornerstone, as they contribute to budgeting, resource allocation, technology implementation, and long-term operational scaling strategies. To excel in Senior Operations Manager jobs, candidates typically need a robust blend of leadership, analytical, and strategic skills. A proven track record of 7-10 years in progressive operations management is commonly required, often within a specific industry like manufacturing, logistics, financial services, or technology. Essential competencies include superior people management and the ability to inspire cross-functional teams. Expertise in process improvement methodologies such as Lean or Six Sigma is highly valued, as is financial acumen for P&L oversight. These professionals must possess exceptional problem-solving abilities and the capacity to make data-driven decisions under pressure. Strong communication and stakeholder management skills are non-negotiable, enabling them to influence at all organizational levels and articulate complex operational concepts clearly. A bachelor's degree in business administration, engineering, or a related field is standard, with many employers preferring an MBA or advanced degree. Ultimately, Senior Operations Manager jobs are designed for strategic leaders who thrive on optimizing complex systems and driving tangible business outcomes. They are pivotal in building resilient, efficient, and scalable operations that provide a competitive advantage. If you are a results-oriented leader passionate about mentoring teams, designing robust processes, and steering operational strategy, exploring Senior Operations Manager opportunities could be the next pivotal step in your career journey.

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