A Partner Manager for Scaled Jobs is a strategic professional who builds and nurtures relationships with a large portfolio of external technology or service partners. Unlike a traditional partner manager who focuses on a handful of high-touch strategic alliances, this role is defined by its scale, managing dozens to hundreds of partners through systematic programs, automated processes, and scalable resources. The core mission is to efficiently grow and empower a broad ecosystem, driving mutual value for the parent platform and its network of partners, ultimately creating more opportunities and better solutions for end-users and customers. Professionals in this role typically act as the primary orchestrator for a vast partner community. They design and implement scalable engagement frameworks such as tiered programs, automated communication flows (like newsletters and portals), standardized onboarding, and bulk enablement. Common responsibilities include serving as the main point of contact for partner inquiries, developing and distributing self-serve resources (FAQs, playbooks, training materials), and measuring the overall health and engagement of the partner portfolio. They collaborate extensively with internal teams—including product, marketing, business development, and operations—to ensure partners are integrated, supported, and promoted effectively. A key part of the job is to synthesize feedback from the partner base to influence product roadmaps and program improvements, ensuring the ecosystem evolves to meet market needs. Typical skills and requirements for this profession include strong organizational and project management abilities, as the role demands juggling numerous partners and initiatives simultaneously. Excellent communication skills are essential for creating clear, scalable content and for cross-functional collaboration. Candidates usually have several years of experience in SaaS, technology, or partnership roles, with a background in ecosystem development, partner enablement, or a customer-facing technical capacity. A data-driven mindset is crucial for tracking program metrics and partner success. The role requires a unique blend of strategic thinking to design programs and operational excellence to execute them flawlessly. Success in this position means building a thriving, self-sustaining partner network that fuels innovation, extends platform capabilities, and drives growth, connecting partners to valuable jobs and projects within the ecosystem.
