Customer Experience Engineer Jobs

Join Microsoft's EngOps team in Redmond as a Senior Customer Engineer. Design and implement scalable AI-driven solutions using Python, C#, and Azure. Leverage your expertise in AI/ML, agentic systems, and full-stack development to prevent issues and empower global engineering teams. Drive innovat...

Join Microsoft's Azure CXP team in Hyderabad as a Senior Customer Experience Engineer. Leverage your 6+ years in software development and expertise in AI/ML, Python, and C#. Design intelligent agentic systems and full-stack solutions to transform cloud customer experiences and drive platform reli...

Join Microsoft's EngOps team in Hyderabad as a Customer Experience Engineer II. You will architect scalable AI-driven solutions, developing intelligent agentic systems with Python, C#, and Azure. This role requires strong software development and AI/ML expertise to enhance cloud quality and empow...

Join Microsoft's global support team as a Customer Experience Engineer in Redmond. Provide world-class, 24/7 engineering support for strategic Dynamics 365 Contact Center customers. Troubleshoot complex technical issues across cloud, telephony, and AI-driven features to ensure mission-critical re...

Join Microsoft's Azure CAT team in Redmond as a Senior Customer Experience Engineer. Drive high-impact customer engagements and accelerate Azure Local adoption by resolving complex technical challenges. You will act as a trusted advisor, guiding architecture and deployment strategies while collab...

Join Microsoft's Dynamics Contact Center team as a Senior Customer Experience Engineer. Deliver world-class, 24/7 technical support for enterprise customers using Dynamics 365 CCaaS. Solve complex, mission-critical issues in a cloud-scale environment. Requires 4+ years in tech support, cloud, or ...

Join Microsoft Security's CxE CARE team in Redmond, WA, as a Senior Customer Experience Engineer. You will provide strategic technical leadership and manage escalations for mission-critical security customers. This role requires 4+ years in a customer-facing, deep technical security role with cri...

Join Microsoft's EngOps team as a Senior Customer Experience Engineer. Design AI-powered, proactive solutions to ensure Azure cloud reliability and exceed customer SLOs. Leverage your expertise in Azure monitoring, observability, and automation within an inclusive, global culture. This role is ba...